San Marco Hotel

Good
Traveller Type: Family with Young Children
  : great location, small hotel. Despite location in a busy area traffic noise was less than expected. Front line staff helpful and kind. Larger rooms than expected.
  : small shower with the shower faucet unfortunately positioned so that the shower space was a bit awkward.

Very Good
Traveller Type: Solo Traveler
  : The room was clean upon arrival and then cleaned daily. All facilities in the room, such as the fridge, air conditioning and TV worked well. The location is right next to the port and metro line and a few minutes walk from the bars, restaurants and shops. The staff were attentive and pleasant.

Very Good
Traveller Type: Business Traveler
  : All the staff were fantastic, very friendly and helpful.

Very Poor
Traveller Type: Family with Young Children
  : Location
  : The hotel welcomes his visitors through a corridor that they call a hall. The reception is a small desk on one side of that short and claustrophobic corridor, and thats it, that is the hotel entrance,Everything around you screams made a mistake this time!, but you prepaid, so must see it all.The receptionist, a man in his fifties waiting for his guests smoking a cigarette at the entrance, a tiny aperture in a peeling wall with this lying 3 stars sign on top, is probably the slowest computer typer of this world. There is an inefficient air conditioner in the hall, unable to bring the temperature below 28: you wait there good 20 minutes for your passport data to be typed into the system, one finger down every 10 seconds.There is no breakfast area, you realise, and no wifi. The best facility you can see is a vending machine for soft drinks stealing further space off the same tiny corridor.You finally get your keys (just one per room, two would be luxury), and go use the lift to reach your room. The lift is for no more than 2 people + luggage, so your family of 4 must split the journey in 2 waves.The lift door opens up and youre sort of hit by a flush of hot air like from an oven: there is no air conditioning, and July 2023 is a very hot summer in Naples. You get to your room through tiny corridors with old and stained walls and carpets. There is air con in the room, fortunately, but its as noisy as a helicopter during take off. Impossible to sleep with that machine on, and impossible to sleep when off, itd be too hot.There is no wardrobe as such, its just an open frame made of cheap wood. The bed is a tubular frame with no headboard. The bathroom must be 40 years old, the shower box with plastic doors probably more.Disheartened, you leave your two teenage girls there wondering is this place safe? What kind of guests can a place like this, in the centre of a city like this, would have?

Very Good
Traveller Type: Traveling as Couple
  : Excellent location, clean room, friendly and helpful staff.
  : Breakfast could have had more choice but was ok for a short stay. A bit inconvenient that the elevator did not arrive at the floor but bags had to be carried up some steps.

Good
Traveller Type: Traveling as Couple
  : Very central
  : Basic got the fee we paid.

Very Good
Traveller Type:

Pleasant
Traveller Type: Traveling as Couple
  : It was clean with a decent size room. great location and friendly staff.
  : It was on a very noisy street. As there were no do not disturb signs staff were banging on the door speaking Italian early in the morning. No hot breakfast either.