Dimora San Gennaro 10

Very Poor
Traveller Type: Family with Young Children
  : The air con was good, the host rude and threatening. Keep the police emergency number for the hosts behavior.
  : 1. The host is rude and unprofessional and unable to handle crisis situations. The house has sanitation issue and one of the emergency numbers is sanitation. Unfortunately the toilet in the house got blocked and we informed the host. The host blamed the whole situation on us and went on to say this never happened before when their emergency number is for sanitation.2. The host came to the house to fix the sanitation issue and walked around the living spaces where the families were relaxing and created a ruckus arguing and swearing. He was abusive for opening the extendable bed and picked up a dusty (photo attached) chair and asked us to use that for sitting.We would have called the police if it were not the last night of our stay, few hours before our checkout.3. Host forced us to checkout at 9AM and only mentioned it the night before the checkout. They came to the house to fix the sanitation issue and made a big argument about it and blamed the situation on us. Booking.com should ban such listings. Their checkout time is 11-12 but they committed to the next person and made it our issue on a 4 night stay.4. The house was unclean and had loose hair in cupboards and shelves. The chairs and cupboards had months of dust accumulated. In general under the bed and on floors there was lot of dust and unsuitable for kids to roam around. Avoid if you can, the host is rude and will makeup rules as it fits them.

Very Good
Traveller Type:

Very Good
Traveller Type:
  : really nicely decorated and finished inside. a hidden gem when comparing to the street outside and we loved the juice on welcome!
  : the location - there is a lot of noise 24/7. people are out until late and awake at 6am. there was also construction work happening on an upper floor in our building which meant the lift was moving all morning and we could hear this from our rooms. not sure what the hosts could do to fix this, maybe soundproofing? but its the only complaint we had!

Wonderful
Traveller Type:
  : it was clean in the apartment, three working air conditioners, well-equipped kitchen, coffee machine + coffee cartridges, cleaning products, good contact with the owner and friendly owner, good location next to the metro station, grocery stores, fruit shops, cafe in front of the entrance building. a place worth recommending to other tourists
  : it is a pity that there is only one set of keys to the apartment. When three people who are not a family live in the apartment, it is a bit difficult to explore Naples with one set of keys. Not everyone goes to the same places

Wonderful
Traveller Type: Family with Young Children
  : The location was great, and the apartment was very clean. Nice modern interior and host was very helpful. Lots of shops nearby and a station a few mins walk away.
  : Could have provided an iron.

Good
Traveller Type: Family with Young Children
  : Beautiful interiors and exceptionally clean. Local restaurant was fantastic too.
  : We had some difficulty communicating with the hosts regarding collection and return of keys - only one set provided was somewhat challenging too. Loud karaoke played by local wine bar on one night was difficult to sleep through. Area is ok but a little rough.

Wonderful
Traveller Type: Family with Young Children
  : Perfect location.

Wonderful
Traveller Type: Family with Young Children
  : Fabrissio met us with the keys. He was flexible on the timing and very friendly and helpful with information about our apartment and location.
  : Nothing. We would stay at this apartment again.