DoubleTree by Hilton Libertyville-Mundelein

Fair
Traveller Type: family with young children
  : The pool was empty
  : The beds were horrible

Good
Traveller Type: Family with Young Children
  : Great Pool
  : how inside the pool area was soo HOT! he doors were NOT open and it was hotter in the pool area vs outside.

Wonderful
Traveller Type: young couple

Good
Traveller Type: young couple

Pleasant
Traveller Type: young couple
  : Building very tired, proper restaurant not open as per website.

Wonderful
Traveller Type: family with young children
  : Good location.
  : Bartender was rude/slow. Gave up on trying to get a drink.

Wonderful
Traveller Type: Business Traveler
  : Staff was accommodating to my schedule. Bathroom recently redone.
  : Hotel very dated. Carpeting was real quality carpeting at one time but frayed in many areas from cleaning. It was old but it was very clean. Nice lounge attached closed on Sunday

Wonderful
Traveller Type: family with young children
  : Late checkout was wonderful! Beds super comfy. Staff super courteous. Cookies at check in - awesome!
  : Pool solarium was super hot /stuffy but still had a great time

Good
Traveller Type: family with young children
  : did not have breakfast
  : I felt that the staff was not very personable. The night we checked in was good, but after that no one we spoke to even smiled or some didn't even respond. That was disheartening

Disappointing
Traveller Type: family with young children
  : Not much, the area was satisfactory.We had family close by and was able to find a good breakfast place. Elly's was awesome..We did see a coyote run across the street and unto the property
  : We were very disappointed with this facility.For the price per night rate, there was no free breakfast, only a cookie. Staff was less than attentive, and missing from their desk throughout our stay. Staff demanded $200 dollars extra for incidentials, because we had third party booking.We had a group of 16+ family members staying there for a funeral. Members had to argue with staff to get a bereavement rate. However, since I booked with booking.com, no discount was given.The facilty was outdated, with wallpaper that had peeled, flooring was very old carpet, sticky floors that needed a shampoo. Large heavy doors at the entrance were not inviting since they were hard to open and not handicap safe.I believe the Hilton corporation need to rethink there brand on this facilty.Rooms were sub standard at best, the feather pillows were an allergy accident waiting to happen...We wont ever stay there again or recommend this facility..there was a tiny coffee pot stuck under the tv with pull out tray very hard to navigate and one cup and one coffee cream for a king room, shameful.The bathroom was the only thing that appeared to have been updated in over a decade..