Hotel Citrine Palo Alto a Tribute Portfolio Hotel

Good
Traveller Type: Business Traveler

Good
Traveller Type: review category business travellers

Wonderful
Traveller Type:
  : Loved the overall ambience of the hotel, it had an elegant chic vibe to it. Upon arrival, my friend and I received a glass of rose and a Citrine crystal as complimentary gifts. One addition that I was really impressed by was the hotels offering of a bracelet making station on the 4th floor. Due to my friend and I celebrating my recent engagement, it was a wonderful way to spend our evening planning details for the wedding.
  : Ill admit I was initially impressed that the key cards were made of wood. I had never seen a key card like that before and thought it was extremely clever and visually appealing. Unfortunately, I later discovered that the key card, given it being wood and all, has the ability to give guests a splinter. It was tiny and I removed it pretty easily, just thought it was worth mentioning!

Very Poor
Traveller Type:
  : Valet insisted that the parking fee was $22. When I showed him that the booking indicated free parking, he replied - you can park your car by the road, this is free parking. But I explained to him that I can park on the road without his permission, for this I do not need to indicate free parking in the hotel characteristics. He agreed with my arguments and said that valet parking would be free for us. However, I gave him a 10 bucks tip. When I got home, I discovered that in addition to paying for the hotel room, I was also charged a damn $22 for parking.Turns out the valet cheated me out of a 10 bucks tip, this dude went to the lobby and took out an extra 22 bucks.

Wonderful
Traveller Type: review category business travellers

Poor
Traveller Type: Family with Young Children
  : Property was inviting and nice. I wish there was a hot tub
  : No hot tub. Pool closed. No sauna

Poor
Traveller Type: family with young children
  : Property was inviting and nice. I wish there was a hot tub
  : No hot tub. Pool closed. No sauna

Wonderful
Traveller Type: group
  : Loved the overall ambience of the hotel, it had an elegant chic vibe to it. Upon arrival, my friend and I received a glass of rose’ and a Citrine crystal as complimentary gifts. One addition that I was really impressed by was the hotel’s offering of a bracelet making station on the 4th floor. Due to my friend and I celebrating my recent engagement, it was a wonderful way to spend our evening planning details for the wedding.
  : I’ll admit I was initially impressed that the key cards were made of wood. I had never seen a key card like that before and thought it was extremely clever and visually appealing. Unfortunately, I later discovered that the key card, given it being wood and all, has the ability to give guests a splinter. It was tiny and I removed it pretty easily, just thought it was worth mentioning!

Wonderful
Traveller Type: family with young children

Very Poor
Traveller Type: group
  : Valet insisted that the parking fee was $22. When I showed him that the booking indicated free parking, he replied - you can park your car by the road, this is free parking. But I explained to him that I can park on the road without his permission, for this I do not need to indicate “free parking” in the hotel characteristics. He agreed with my arguments and said that valet parking would be free for us. However, I gave him a 10 bucks tip. When I got home, I discovered that in addition to paying for the hotel room, I was also charged a damn $22 for parking.Turns out the valet cheated me out of a 10 bucks tip, this dude went to the lobby and took out an extra 22 bucks.