Whitepod Eco-Luxury Hotel

Good
Traveller Type: Traveling as Couple
  : The pods and the view are really nice.Good breakfast
  : The dinner at the brasserie doesn t worst it.After 8pm there is 0 services.

Very Good
Traveller Type: Family with Young Children
  : The location is very good. The pods was excellent.
  : The restaurants was not very good. The hotel not have service for special needs.

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : The pods were great. The inside is very cosy and warm. If you are not at least lightly trained it might be an issue to reach the facilities as it is uphill especially on snowy days. We didnt have any problem. The space is enough for 2 and the bathroom in well kept and designed. The quality of the shower soap and shampoo was high. The view is fantastic, however very much depending from the weather
  : The pellet goes off in the middle of the night cause int a decrease of temperature that can be adjusted by turning the temperature of 1C The dinner at the restaurant was not to the level of the location. Quite average. The sauna was poor. 1 small pool and 1 steaming. Very very basic.

Very Good
Traveller Type: Family with Young Children
  : The location is great, just 1h from Lausanne, making it a perfect getaway place for the weekend, specially if you are into long walks in the nature. Really nice bed. And the views WOW :) they provide lamps and useful gear to reach your room.
  : Not sure if the price matches up what is offered. It is cool to stay at a pod but for the price charged you get to stay in a fancy spa hotel in Switzerland with also great views. So, it depends what kind of experience you search for. Note that to reach the pods you need to walk 20 min in a snowy (in the winter) and steep terrain. They bring your bags for you. There is no mini fridge or TV in the room and they charge an extra 25chf to have your breakfast in the room, which is simple but fine - I was expecting amazing :(We tried calling the reception once but they did not pick up. Also, I left my phone charger there and been trying to get them to send it to me with no answer at all. The guest relations servive .needs a bit of attention.

Wonderful
Traveller Type: Traveling as Couple
  : Stunning views. The restaurant and breakfast were both amazing. Staff were friendly and welcoming and appreciate assisting with the lounge given the long hike to the pod.
  : Wish the premier restaurant was open on the week days.

Pleasant
Traveller Type: Traveling as Couple
  : Interesting concept, amazing location, good food.
  : Service is really bad. After arrival we went to reception to inform that our shower was broken and the answer was that they could not guarantee if it could be fixed the same day (even without checking it at least first). Well, we went for 1 night so pretty obvious that it needed to be fixed the same day which I explained to the receptionist and it got solved later. Other situation we had, there was no ipad in the room and when we asked for it first we were told that it was stolen. I asked if they could bring one from another pod, answer was no. Then called back again and after some convincing they brought it. There was a speaker on the wall which we asked if it could be used, they said it was only for decoration.. After dinner coming back to the room our Japanese bath had a lot of white floating particles and it was after the cleaning time. We called to ask if they could check as it really looked bad and the answer again was no, they did not know what it could be. After a lot of convincing they called the technician. For such price you expect quality and good customer service. It is embarrassing when you have to fight for basic things throughout your whole stay. During the night the pod was extremely cold, during the day like a sauna, cannot stay inside. With little effort from staff and some investment in the property, it could be a great place to stay. At the moment, definitely overpriced and not reaching expectations.

Wonderful
Traveller Type: Family with Young Children
  : Spectacular location, amazing view, cosy cabins. 3rd time up there.
  : The cleaning team could do a better job: dust under the beds and dishes not well cleaned.