Hotel Due Palme

Very Good
Traveller Type: Family with Young Children
  : Staff, breakfast, location

Good
Traveller Type: Family with Young Children
  : Nice Italian Breakfast, not a german one. Would be odd though if it was German ;-). Perfect location and nice fish restaurant.
  : Better beds.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : The location is fantastic and the view from the room is exceptional. The staff is incredibly friendly and help with requests. The private beach is worth it! The room was very clean and the AC unit is very modern. Breakfast had many options and very tasty.

Very Good
Traveller Type:
  : It has direct access to the lake and ist the most central hotel in Mergozzo. It also is a former private Palazzo which was only turned into a Hotel at a later stage. That means it has many old grand palazzo features. The room was clean and serviced daily and the staff was accommodating. I was uncomfortable in my first single room as it was just above the kitchen. When asked for a different room there was no problem. I was moved to a bigger room and not charged a cent more which I very much appreciated. Breakfast buffet was more than enough and good. The hotel has its own restaurant on the water which is a bit pricier but lovely and just the right thing for a last evening celebration. The hotel has its own beach which is super comfortable.
  : Only two points: The staff even though accommodating had no actual friendliness as in a smile. It was hard to figure out why. Unfortunately this really put a damper on my experience. This is not to say they were rude, not at all. Just sad looking. Second was the cleanliness of the corridors and stairs. They seemed to not be cleaned much at all

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Great location overlooking the lake. Excellent breakfast on the terrace. Comfortable rooms. Helpful and friendly staff.
  : You need to ask for a front door key in case you are a little late back from dinner. No parking was a nuisance, but there are free car parks within walking distance.