Velanera Hotel & Restaurant

Fair
Traveller Type: Family with Young Children
  : It was clean, staff was good.
  : Food, room, almost all other things was not good for a 4 star hotel.

Wonderful
Traveller Type: Traveling as Couple
  : comfortable,

Fair
Traveller Type: Family with Young Children
  : The structure is beautifully laid out, the rooms are spacious, the pool area and the restaurants portico are perfect for relaxation. The breakfast buffet was well stacked and there was a great variety of freshly prepared items. The waiters in the restaurants were brilliant!
  : We booked a room for two adults and our daughter(7) and the total price given here was then altered at checkout due to the fact that we had to pay for the extra bed that was already in the room (as indicated in the pictures). At check-in there was no information given about the extra charge of 50 Euro for the extra bed which was already in the room, even though the site here says "Extra bed upon request". The owner was not willing to compromise more than a "discount" of 50 Euro on this, stating that the extra bed policy here on booking states the extra costs involved. In the end we paid 100 Euro more on a three day visit!!! Furthermore, we noticed a slight infestation of silver fish in the room and some signs of wear and tear.