Residence San Pietro Barisano

Wonderful
Traveller Type: Traveling as Couple
  : it was an interesting experience. i believe the cave rooms are just not for us, but for sure it is a think you should try at least once, and why not here?! it is a great place!

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Unique experience in a beautiful room with a lovely host.

Very Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : absolutely nothing
  : bedbugs and rude staff!!!!I have never tried such bad service.my mother and I were meet with a really rude attitude by the elder couple that own the place.the room was actually okay except for really moldy shower curtains.10 minutes after going to bed I noticed a really really big bedbug crawling up on my shirt. I stood up and then saw that there were bedbugs everywhere. the were six on just one of the pillows and some of them were huge!!!!!we quickly gathered our thing and went outside. I texted them and called their number over 10 times while we waited outside but they didnt answer.the next day they finally wrote back but accused is of bringing the bedbugs and said that we needed to pay them for a special treatment of the room and said that he was going to report us. we went back to check out and get the last of our stuff, and when we got there he was really mad and had a really aggressive behavior, he didnt want us to write to booking and when we didnt want to go with him into the room he started yelling at us in Italian and saying we had bugs on us and in our luggage. we got out of there is fast as possible and where in total shocked.

Good
Traveller Type: Traveling as Couple
  : Breakfasts and dinners were amazing. Staff are friendly and warm. Location is spectacular.
  : Airconditioning didn't work and no one offered to check when we said it wasn't working! Bathroom leaked water everywhere so after a shower it was wet the rest of the day you needed to lay down towels. The rooms need some fixing and they would then be fantastic.

Good
Traveller Type: Traveling as Couple
  : Location
  : The cave was very spacious will facilitates, although there was moldy smell in the room.Checked the rock walls they were dry. When we got home we had to wash all our cloths, they smelt of the room. Lucky we had little clothes as we stayed one night only.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Location was amazing. Matera is the most amazing city in Puglia and this place is right in the heart of it. Matera is unique, unlike anywhere else we'd ever been and exceeded our expectations. Despite language barriers, staff were very friendly. Sleeping in a cave was also a unique experience.
  : I probably didn't read the detail in the correspondence re parking, but trying to find the accommodation and the park and ride shuttle in 40 degrees of heat was a stressful experience.

Very Poor
Traveller Type:
  : The location is great in Matera and it's truly a cave hotel as promised.
  : We had a bit a nightmare experience staying here. On our second night there, we found bedbugs in our bed. I miraculously managed to capture the first one we saw, and then after that we saw two more. After seeing the first bed bug we pulled up all the sheets and linings and saw the telltale signs of bedbugs: blood spots on the mattress cover, black/brown residue in the corners of the pillowcase, etc. Of course the biggest evidence was literally seeing multiple bedbugs crawling around. After realizing this, we've been noticing bites that resemble bedbug bits in the last few days -- we did spend one night in the bed and it seems like the insects bit us all over - we've been bitten over 2 dozen times each from just one night. It was a horrible experience, and we had to ditch our luggage, and for good measure we threw out some of our clothing as well. It would have been too risky to keep our luggage, since we did find bedbugs crawling in our luggage once we noticed the issue and inspected everything. The bedbugs could have easily burrowed in the various linings of our luggage and bags. We had a flight out the next day and we had to rush to a laundromat to hot wash our clothes and also purchase new luggage. When we booked it, there were no reviews stating an issue with bedbugs. However, a few weeks before we arrived, it appears another guest had the exact same issue. If we had known that before arriving, we would not have come to the property. All in all this was an expensive problem, and we lost some nice luggage, shoes, and clothing in the process. We're lucky we noticed this when we did. Otherwise we might have brought the bugs home in our luggage with us and caused an infestation in our own home. We, along with our friends, booked 2 rooms. In the property's defense, they immediately agreed to refund our room (but not our friends' room). Our room was the only one with evidence of bedbugs.