Hotel Schneeberg Family Resort & SPA

Wonderful
Traveller Type: Family with Young Children
  : I really enjoyed the diversity of relaxation (for adults) and play (for kids) areas. The desire to bring the place in the modern age with all the renovations. Dinner menu was great. Staff was really accommodating with my girl's intolerances. Although it felt very crowded (especially at table times), in rest, you could really find peace and serenity. Lots of walking paths close by, good for kids, as well. We also rented bikes from a place close by that offers a discounted price for Schneeberg's guests. We rented 2 rooms and we received an upgrade for the single room, my mother in law got to enjoy a modern room instead of an old one. The suite/apartment is huge and modern, I loved the space.
  : After a week, breakfast and lunch became a bit boring. Language was a bit of a barrier, but we knew that beforehand and we were lucky to have in our family an Italian speaking person. English is not standard for the staff. Bathroom trash was not cleaned from the room inhabitants before us, on the day of the check in, although we check in quite late.

Wonderful
Traveller Type: Traveling as Couple
  : activity
  : none

Pleasant
Traveller Type: Family with Young Children
  : wide choice of activities for kids. service at the restaurant was pretty fast which is a plus for family with small children. check-in was smooth.
  : poor cleanliness, both in room (suite) and in children area (chips, nuts, hairs, dust) everywhere. maintenance of common area was very poor (outdoor playground is really sad) playrooms are extremely outdated and not fully functional. same to be said for our suite (few lights out of order, card holder at the entrance broken). few things did not leave up to expectations: - petting zoo (5 chickens), - outdoor lake looks more like a pond kind yet inattentive staff at the restaurant: on a daily basis we had to ask for the same things couple of time.

Wonderful
Traveller Type: Family with Young Children
  : Spa & pools!
  : The Bed was too low

Good
Traveller Type: Traveling as Couple
  : clean. This place is only for families with young children. Teenagers will most likely be board. if you are an adult couple looking for a relaxing weekend get away do NOT go here. I should have read the facility description closer. Nice place for young families. Staff spoke little English and struggled with Italian.
  : The surrounding mountains were breathtaking

Good
Traveller Type:

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type:
  : The location of this hotel was great and staff was really friendly. I loved the dining experience, especially after hiking all day.
  : Someone, possibly another guest, entered our room with a key card the morning we were due to check out. I thought that was really odd but no one reached out when I mentioned it. Housekeeping also entered very quickly after the one knock. Just a heads up.

Good
Traveller Type: Traveling as Couple
  : Location
  : The Clener staff not well organised, not respected the privacy and not quiet The water of the pools cold

Very Good
Traveller Type: Traveling as Couple