Kaya Ninova Hotel

Good
Traveller Type:

Wonderful
Traveller Type: Solo Traveler
  : It is in the middle of old mardin, perfekt location for the one wanting to shop in the marketReally nice room and kind staff

Pleasant
Traveller Type: Traveling as Couple
  : The location is very central and convenient. The hotel rooftop has.amazing views.The staff are incredibly helpful and friendly but seem to have limited means to fix any Issues the arise.
  : We booked a total of three rooms. All the bathrooms had issues with the showers. The showers are rusty and in two of the rooms the shower head was literally in two part. Also the air-conditioning isn't powerful and so the rooms get very hot. Lastly for.the two nights we stayed we were not able to get any sleep due to the noise outside on the street and the bar accross the road. As the temperature is on average 40 degrees and with the air-conditioning not being powerful we had no option but to have the windows open.The hotel has promise but needs renovating.

Wonderful
Traveller Type: Traveling as Couple
  : We had 3 rooms , the hotel is Perfect location, perfect breakfast, clean, rooms are big clean and comfortable, just one problem is otopark
  : No auto park

Very Poor
Traveller Type:
  : Location
  : Food. Breakfast was bad I got DIARRHEA from it!!

Disappointing
Traveller Type: Solo Traveler
  : The best thing about this hotel is its location, which is very central, close to all major sights.
  : Althoug the lobby on the ground floor looked promisingly clean after my arrival, I have to say that the room might be cleaner. In my room, there was some dirt behind the wash-basin (photo attached), and I had an overall feeling that the staff was in a hurry with the cleaning. The AC was not working well throughout my entire stay. I told the receptionist about this issue, a guy came to check my room, but I was ensured it is OK, that it just takes some time to cool the room. The AC was set on 17 degrees, but it was still more than warm during the night. The next day I realized that the other guests had the same issue, the staff heared our conversation, but didn't seem willing to do anything about it. Since I didn't want to get angry, I decided to survive. The breakfast was terrible. The worst breakfast I've ever had in Turkey. A very bad selection (maily fried items, floating in oil - sausages, peppers, aubergine and potatoes) and some of the items even looked like leftovers from the previous day. No coffee at all. The hotel advertises that they have an amazing terrace, where the breakfast is served, but to be honest, the place is nothing close to comfortable. There is a simple greenhouse-like construction and it's very hot underneath it. It is obvious that the management took a lot of care about "old fashioned" look of the furniture and facilities inside the rooms, which might sometimes be pleasant and romantic, but in this case it turned to be very impractical. I talk especially about the brass faucets, which have pretty sharp edges (photo attached). I cut my finger once!!! and I don't even want to imagine what could happen if someone slips on the floor... I find it DANGEROUS and it shoul be immediately replaced. Only one of the receptionists speaks more than basic English. Should be improved.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:

Pleasant
Traveller Type:
  : the location
  : the services

Very Good
Traveller Type: Family with Young Children
  : Perfect location, perfect service
  : Regular breakfast