Oliver Cromwell Hotel

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Location
  : Bit dated....

Poor
Traveller Type: Traveling as Couple
  : Checking out
  : The whole place was not very clean at all, room was dirty especially the bathroom the whole place is in need of a refurb.

Fair
Traveller Type: Traveling as Couple
  : Location
  : Shower over bath & taps hard to switch in

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Traveling as Couple
  : Only the location.
  : 1) rooms were old and dirty.2) had to change the room at 11pm as the heaters were not working.3) no toiletries available.4) no drinking water in the room.5) water kettle was lime scaled.6) the wooden floor was moist.7) breakfast was average.8) house cleaning done without asking.9) the hotel managers had no clue on how the systems work.

Pleasant
Traveller Type: Solo Traveler
  : The few members of the original staff left were excellent as usual. They are welcoming, friendly and efficient.
  : It is very obvious that the new owners are cutting back to save money. The amenities in the bedrooms have been reduced. Bottled water has been removed - I think the owners should try to fill the kettle from the washbasin tap! The breakfast offering has been greatly reduced and can politely described as adequate. I have worked in hospitality for over 45 years and have owned a small hotel for 40 years. I know that the business is challenging at present but there are ways to save money without impacting so much on the guests experience. Fortunately the Staff here still care and that alone shines through.

Good
Traveller Type: Family with Young Children
  : Staff were fantastic as always
  : Breakfast has been cut in half and isn't really value for money anymore. No mushrooms no hash browns no tomatoes...penny pinching at its worst....unlikely to be coming back because of this....disgraceful