The Chalet Motel by Wyndham

Very Poor
Traveller Type: young couple
  : First they added extra charges for things I did not ask. Then they lied about the refund. They never refunded anything.The room was like a garbage room.

Very Good
Traveller Type:
  : I was skeptical as I saw bad reviews - they were Unwarranted. The room was clean, spacious, had nice amenities.

Good
Traveller Type: solo traveller

Pleasant
Traveller Type: young couple
  : Pretty cool location, the bed was comfortable, other than that pretty nondescript for a Wyndham hotel.
  : Very plain, the lobby was a little bit cluttered, made us worry about what the room would look like but it was okay

Good
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : nothing
  : staff not prepared and so unprofessional I’ve been i the samelocation before, but it was under different management . we had to wait for check in outside on cold weather for 20 minutes. the guy wasn’t in the property when we arrived at night. called twice to get him with the key for the room. next day, no service or cleaning the room, no new towels weren’t provided. we had to drive to the other location to get new towels… he never told us that we had to go after him for a simple towel for us to take shower… over all, terrible service..I will callmy Amex to dispute portion of the charge for 2 nights.

Poor
Traveller Type: group
  : The location was good. That's the only thing that was good about this place
  : The heat didn't work. We called and they said they would send someone but no one ever came. Thank goodness our friends were in the adjoining room. We had to leave the doors open and get heat from their room. When we went to sleep, we closed the doors for privacy, and woke up to 60° in our room. The plug for the TV kept falling out of the wall. We were not given rooms where we thought we were staying. We were given rooms at an "annex" down the road. It looked like it was monthly rentals. The building was rotting. A community phone was on the outside of the building to reach the office. No phones in the rooms.

Very Poor
Traveller Type: solo traveller

Disappointing
Traveller Type: solo traveller
  : Dated, old, not super clean. Heat didn't work.
  : Bed uncomfortable, heat didn't work, dated

Disappointing
Traveller Type: Family with Young Children
  : nothing
  : staff not prepared and so unprofessional Ive been i the samelocation before, but it was under different management . we had to wait for check in outside on cold weather for 20 minutes. the guy wasnt in the property when we arrived at night. called twice to get him with the key for the room. next day, no service or cleaning the room, no new towels werent provided. we had to drive to the other location to get new towels he never told us that we had to go after him for a simple towel for us to take shower over all, terrible service..I will callmy Amex to dispute portion of the charge for 2 nights.