Tennis Village 14 Townhouse

Very Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Business Traveler
  : Problems with condo I was disappointed with this condo. For the amount of money we spent I felt the condo needed a lot of repair. It definitely needs a building inspection to check all of the systems to make sure they are in good working order. It felt like the place was falling apart. We found problems as soon as we arrived. Heaters The condo was cold when we arrived and the heaters in the main living room did not work. We called the office and they sent a repair person. They were reset that evening and then started working. The next morning, one of those heaters would not turn off and it was getting red hot so I turned it off manually. There was a big spark and then all of the power for the whole condo went out. A repair person came and said both heaters need replacement. Portable heaters were dropped off. Faulty electric heaters are a big fire hazard. Operating instructions Instructions are needed to know how to operate smart devices. The smart thermostats were simple to operate once we figured out to simply turn the housing turns on the heat. But if the heaters dont work in the first place, then it doesnt seem so simple. The smart faucet took a while to figure out. Just touching any part of it will turn the water on and off which was often opposite of what is wanted it to do. Even the blue and red temperature indicator on the lever was backwards. (need to switch the incoming connectors under the sink). Internet The internet WiFi connection was terrible. We came up on Thursday and several of us were expecting to do some business on Friday. There was no connection on Thursday night or all day Friday. Saturday to Monday was better, but it wasnt much better. I think this should made clear so there are low expectations for a working WiFi. Kitchen The kitchen was functional but old. Many of the drawers need need rollers. One drawer had to be pulled out and realigned to work.

Good
Traveller Type:
  : great location, clean, warm, spacious space. liked the open kitchen/living room.
  : the smoke alarm falsely went off every morning in every room at 4am, multiple times in a day. we had babies in our group stay and the alarms woke them up both nights in a row.