Van der Valk Hotel De Molenhoek-Nijmegen

Good
Traveller Type: Business Traveler
  : Room is clean.
  : Room is a little small for two people to stay.

Very Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Solo Traveler
  : Bike storage, 24/7 check in
  : No pillows in the room

Fair
Traveller Type: Family with Young Children
  : The property was in a great location for our needs and easy to find. The check in was easy and the staff were very friendly.
  : The room was In need of an upgrade, we were on the lower floor and the hallway going to the room smelled of damp as did the room we were in. Everyone we spoke to said it was a great hotel so perhaps we were in one of the rooms that had not been renovated in a while.

Good
Traveller Type:

Poor
Traveller Type:
  : Location was nice very quiet and calm but could occasionally get loud with the cars driving through the main road. Located on a main road.
  : Hotel is outdated! Really needs refurbishing and upgrading! We came down for the Juliana Malden football tournament that they have yearly there. We arrived at 21:20 tired from the trip from UK and just wanted to sit have a nice meal and a beer but we're left dissapointed when the receptionist said the kitchen closed at 21:00. So we settled for a beer at the bar. Walked to the bar and seemed like nobody wanted to attend us only when I spoke to the guy who was behind the bar who I spoke in English if we could have a beer and I didn't know the local beer so asked which is best? He spoke English back to me and said a few words and just walked off. We were unwelcome as paid guests to the hotel is what it seemed! A lady walked past eventually so I asked could we please have a beer and I just pointed at one just so we could get somehwere. 11 euros it cost for 2 and only a half a pint!! We stood at the bar for sometime no one ingaged in conversation so I asked could we sit down somewhere and she just pointed to the furtherest room. Customer service needs to be sorted please. We felt very unwelcome at the hotel!! The rooms are humid and sometimes hard to breathe if you don't open the door to the balcony. We asked for a fan because the rooms do get hot at night and they only gave us one on the last night after being told that every room has a fan!! The room did not!! We had to go the reception and ask for a fan then had to call the one of the cleaners brought us one. Mould on ceiling in the bathroom and rust on the shower doors. After showering water would someway find it's way the the floor even if you make sure the shower door is closed. At night when sleeping the amount of people that come in at around 2-3 in the morning have no respect for people that are sleeping. You hear everything even if the room is 3 or 4 rooms away Upstairs or downstairs! We did not get a good rest at all the 3 nights we stayed!