Aurina Lodges

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : design, comfort, service
  : nil

Very Good
Traveller Type: Family with Young Children
  : very clean and quiet. Comfortable rooms. Nice breakfast. Enjoyed the spa
  : Some of the communal outdoor areas were a bit scruffy due to it being the end of the winter seasons. Wished cleaning was included.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children

Poor
Traveller Type: Traveling as Couple
  : The room was nicely decorated and nicely furnished. The location in Luttach is a great spot if you plan to go skiing or hiking (we were there to go hiking). The kitchen is fairly well equipped if you prefer to cook your own meals (which we did most of the time).
  : We were extermely disappointed with the 1BR "lodge". We had booked the room under the impression that all of the rooms in the hotel have unobstructed views of the mountains from both the room and the private outdoor space. However, the views from the 1BR units are heavily obstructed. The view from the unit is of the side of an adjacent building, and the outdoor space is basically part of the driveway/parking area for that building, separate only by a line of dreary looking pine trees in planter boxes (see the attached photos). Given that we were charged more the $300 USD per night for the unit, we expected something far better. In fact, we were so disappointed with the private outdoor space that we made no use of it at all.Regarding the interior: Be advised that some amenities that are listed as being "included in the room" are not, in fact, either "included" or located within the room, e.g., the "Washing Machine" and "Tumble Dryer" are located in the parking garage, and you have to pay to use them using exact change only. Also, the "Barbecue" is located in a shared outdoor area far from any room and is heavily rusted. Also, upon check-in we found the fitted sheet on our bed to be heavily worn and contained numerous human hairs.Finally, trying to find anyone to help us with any of our questions / requests was nearly impossible. There never seems to be anyone working at the reception desk, and the phone line they tell you to use to contact someone is not answered and there is no way to leave a message. We made at least 20+ visits to the front desk (necessary since no one was ever there), and only once did we find anyone there. Of the 30-40 calls via the provided phone line, only 2 were answered. After our first day, we gave up trying to get help with anything.

Wonderful
Traveller Type: Family with Young Children
  : If you need a time off, this is the place to go to. Maybe we enjoyed it so much also because it was a bit off season, and there were not many people in the region. The rooms are full of energy, big and with the grass outside, very relaxing.
  : It took some time to reach it, but worth the drive.