Hotel Gabbani

Very Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Solo Traveler
  : The hotel is very well situated in the very center of Lugano, restaurants, bars, shops and the lake side are only a few steps away. It is a very modern(ized) hotel, with nice big rooms (junior suite with 35m2) and modern fittings in the bathroom and general modern infrastructure (which sometimes swiss hotels in this region lack). It features a roof terace (officially closed for this time of the year, but you could still access it) and a nice restaurant/bar on the top floor. I stayed 5 nights and slept very well, despite the weekend's activities around the hotel. There is no lake view of course, but that comes with the central location quite next to the base station of the funiculare connecting the train station. Don't bring a car, I have not seen any available parking ;-)Breakfast is at its own floor and very comfy in the morning, with a medium sized buffet and the possibility to order a variety of hot breakfasts.At first one might notice the food smell in the hotel, which is due to the open restaurant at the base floor, but it's not strong and one does not notice anymore after a few minutes.The hotel also features its own high quality restaurant (according to its history, the restaurant features the hotel) which serves excellent, abeit pricey food for lunch and diner.
  : Personal thing: I like to spend breakfast in a quite, comfy place, taking my time. On monday due to only a few guests staying, breakfast was served in the restaurant, by ordering. It was ok, I understand why they did it, but the restaurant was busy, coldish due the coming and going of regular customers and the waitress busy serving everyone. So neither comfy nor relaxing, cutting my breakfast time short.PS: I explained this when checking out, they appologized strongly and gave me little thank-you present as an apopolgy, so we were all good :-)

Poor
Traveller Type: Family with Young Children
  : Great location (right by the funicular to the station)
  : On booking, it was unclear that the hotel is in a building with a restaurant above and below. There is a central open staircase with an atrium and it was extremely noisy with restaurant service and cleanup until 00:00 with clattering of bottles and plates. It was a bad sign to see that earplugs were provided in the room (but they didnt help at all). We felt that it is not fit for purpose as a hotel and it was like we were staying in staff quarters by the kitchens, as it was next to them and every time we got the lift, the staff were using it. If you are staying for one night its fine but no longer.

Very Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Family with Young Children
  : Ambiance, location , city

Very Good
Traveller Type: Traveling as Couple
  : Wonderful location great room
  : Nil