Hollywood Downtowner Inn

Good
Traveller Type: family with young children
  : Location clean
  : Paid parking,

Good
Traveller Type: young couple
  : Location
  : Cleanliness

Very Good
Traveller Type: family with young children

Good
Traveller Type: young couple
  : Easy check-in and good location. The room was quite even though the area was noisy. The security of the facility was very good. Enjoyed the stay very much.
  : The window coverings allowed come light to come into the room. The water pressure was a little low.

Very Poor
Traveller Type: young couple
  : Nothing , they take $100 deposit and never pay it back and still be rude about it and make up excuses not to give you the deposit back
  : Nothing , they take $100 deposit and never pay it back and still be rude about it and make up excuses not to give you the deposit back

Good
Traveller Type: solo traveller

Good
Traveller Type: young couple
  : The location of the hotel was great. The staff was helpful and it was very clean
  : The bed was really uncomfortable. The coffee machine and lamps didnt work the first night. The staff fixed it the next day. The parking was additional 10$ keep it in mind. The furniture was old but worked ok for 3 day stay.

Good
Traveller Type: young couple
  : Booked online around 4pm. Got there not long after. There was literally no TV in the room just the cord hanging out. I rang the front reception and he said he had no idea what going on, no one had mentioned it. Said up in 15 minutes to deal with. No one came. I rang again almost an hour later and the same reception guy basically handed the phone to another employee I believe the Manager. She blamed Booking.com but after a lengthy conversation it came out that she had left the premises at 2pm Friday arvo knowing the TV wasn't in the room and obviously done nothing about not making the room available for renting it. They had no other room and no spare TV, no discount for no TV and basically saying not their problem as booked via a third party. Said they would move us to different room next day (2 night booking) as they said thry need a tv technician to unplug a TV from the spare room and plug it into our room the next morning . The whole point of booking 2 nights was to secure our belongings for the day while we went sightseeing in Hollywood. Anyways no new room available until the cleaners had been through and since our room shouldn't have been rented out in the first place, we thought we could swap rooms that night when we got back. No, we were called to come back around midway through day to swap rooms as the cleaners needed to clean our room RIGHT THEN on a Saturday. I hope they didn't rent the room out again but I suspect that was exactly what was going to happen again. The weekend staff member very apologetic and only following instructions, he offered to help carry our bags for us as he felt bad about the situation. Nice guy. Very unimpressed with the Friday staff/Manager. Cleanliness wise, I had white socks on and within 1 hour of me moving around the room my socks were filthy. Hadn't seen a mop for a long long time.

Disappointing
Traveller Type: young couple

Good
Traveller Type: group
  : Big rooms and nice staff
  : AC is very loud and I did not turn it on