Town Hall Hotel & Apartments

Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : Reception area is beautiful, spacious and staff friendly. Breakfast was nice. Very white and fluffy towels. Fridge in room was helpful along with the two bottles of water.
  : The room was a huge let down - think Edwardian meets IKEA! To start, the mattress was basically on a plinth of wood which was not comfortable and far too low. The chairs too were very low. There was no bedside table, had to put glass, phone, book, glasses etc on the floor. The light switches (of which there were numerous) seemed to work intermittently. Behind the bed was a large white block of melamine type plastic and behind that a counter top which was quite worn and the drawer did not shut unless you pushed the chair against it. The bathroom! Well to start with it had a full glass door! Not to go into too much detail but there was no privacy when you were on the loo! The extractor fan did not work. The shower area was small and I whacked my elbows a few times. The shower curtain did not go all the way down so by the time we had both showered, not only was the floor wet, but the toilet bowl and the toilet roll! Soundproofing is not great as you can hear air con units being used in other rooms. It was such a shame as it held such promise when we arrived outside out room door - a double wooden door off a huge decorative landing then on opening the door we stood there and just sighed! It could have been a beautiful room but its been spoiled with all the cheap touches (they say modern but its just badly done). Although there is a kettle and a coffee machine, they only left two tea bags and two coffee pods, four little milk sachets. I appreciate we could have gone to reception for more but when youve just got in from a long day you dont really feel like walking back to reception to ask for a tea bag. We paid for our stay via booking.com but as we checked out, the receptionist told us there was an additional charge of about 11. When I queried this she said it was a gratuity for staff! I declined to pay it - dont get caught out by this - check your invoice!

Wonderful
Traveller Type:
  : The hotel is a good in a great position. The staff are very friendly and accommodating. We were holding an event and this was managed very well.
  : It is probably due for a bit of freshening up, small parts of the room were a little tired such as the tap in the kitchen area

Good
Traveller Type: Traveling as Couple