Modern Apartments in Bayswater Central London FREE WIFI & AIRCON by City Stay London

Wonderful
Traveller Type: Solo Traveler
  : Spacious and well appointed one bedroom apartment in a security building. The WiFi was excellent and the washer/dryer was a bonus. Bed was comfortable and the bathroom was quite big. Kitchen had everything you would need to cook a full meal, plus microwave and coffee machine. Communication with the staff was good and a cleaner came once a week to fully service the apartment. Convenient location near bus routes, plenty of nice cafs, restaurants and supermarkets. I enjoyed my stay and would happily book here again.
  : The building construction next door was noisy during the day but was finished by 6pm and then it was really quiet.

Very Poor
Traveller Type: Family with Young Children
  : I liked the overall location, and the street on which the apartment was, was busy and had loads of shops. It was also close to Hyde Park, and Oxford st.
  : I liked the overall location, however, there was a massive construction site across from our apartment, that was VERY noisy. This was mentioned nowhere in our booking, and was VERY obstructive. The apartment looked tired and old, moreso than on the pictures. The beds were made for stick people. It was like sleeping on pure springs, no cover. The bathtub had no plug. There were nasty stains on all the walls, and a humidifier with mold on it. Windows had not been cleaned for what looked like a lifetime. But, worst of all, was the customer service - First I spoke with a woman, who while not rude, had nothing to do to help us. She sent a kind worker to "fix" our issues, however they were not really fixed, they were, to put it kindly, "Patched". However, after speaking to the female worker, she handed me over to her boss I think, and this man was the rudest, most arrogant customer service person I have ever spoken to. He was obtuse, coy, threatening, and very rude. He was the most unhelpful, assertive, unkind, and argumentative customer service rep. I have EVER spoken to. I said my friend, and the guy SERIOUSLY said, I am not your friend, I do not know you - I had to inform him, that this is a figure of speech, and he just laughed. He seriously insinuated I was stupid. he said I was threatening him, because I said I would leave a bad review. The man ruined our holiday stay. STAY AWAY from this SCAM

Wonderful
Traveller Type:
  : The neighborhood was magnificent. It was also conveniently located nearby departmental stores, the Underground as well as fine eateries. Also since it was in a residential area, it was quiet in the streets that gave it a homely vibe. The place is also nearby all the tourist places in London via Underground, especially zones 1 & 2, so it was an added bonus. The flat itself had all the amenities and the kitchen was well equipped. Since we had preferred to cook our food, it was no trouble for us at all. Oh, and they had Netflix as well, so we also enjoyed movie nights.
  : We had a bit of a problem with our security deposit as we were informed only hours before our arrival that the bank did not approve for the transaction. If only we'd been informed 2-3 days in advance, it could have been smoothly sorted. But we had to wait outside in the cold before it could be sorted. Thankfully it was sorted. That was the only hassle we faced.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type:
  : Kensington neighborhood is very nice. But for visiting the central london it is needed to use half hour public transport, bus or metro. The ap is very confortable and clean. Minors problems: the stoven did not work well ; only one set of kees was available ( we were a group of four). Sugestion: entrance in the building with numerical password
  : It was not provided basic things like oil and salt , garbage bags, dish washer machine soap,. We did cook at home so it would be nice to have available those basic itens