htop Royal Star & SPA

Wonderful
Traveller Type: Traveling as Couple
  : Food was very good
  : Nothing

Very Poor
Traveller Type: Family with Young Children
  : The staff was polite
  : The beds were really hard and the double bed is ment for 2 people but it was more like a big single bed the room wasn't clean all you could here all night was people shouting and banging on walls I never got a wink of sleep all night with people banging and shouting the room was boiling hot the air con never worked and couldn't open the door for fresh air from loads of noise from the road

Good
Traveller Type:
  : Hotel was clean. Front of house staff friendly and helpful. Food was a little disappointing.

Very Poor
Traveller Type: Family with Young Children
  : The property has a nice location - some staff like bar staff and some restaurant staff were nice and pleasant. The reception was not helpful and made me feel uncomfortable as I had to complain and did not want to compensate in any way
  : The place had a lot of functions not working. The food is really poor and a waste of money, when you have all inclusive you cannot get juice through the day for your children like apple, orange etc, it is only fizzy drink. Ants nests in the room and goes into all your clothes and bed. This place has big groups of youths that take over the hotel and make a lot of noise disturbance. The staff at reception are not helpful apart from a few. The manager katina is rude and did not want to listen to my complaint. My daughter is autistic and I feel like we had a bad holiday this time round.

Good
Traveller Type:
  : Room was fine. Bed surprisingly comfortable. Shower functional.
  : The food was not so good. By far the weakest part of the stay. Some of the meat including the sausages were served under cooked/raw which was a concern.

Wonderful
Traveller Type: