C&O Guest House Alcântara-Lisbon

Wonderful
Traveller Type: Business Traveler
  : There was a kitchen but not a prepared breakfast. The Congress center is in walking distance The owner was of very helpful

Wonderful
Traveller Type:

Disappointing
Traveller Type:
  : The location of the hostel is great, super close to the marina and good restaurants. The room was clean, kept in a very good condition with great bathroom and comfy beds. Around the hostel you have many great bars and restaurants.
  : We have been given keys to the room a bit late, despite the fact that we were asked about time of arrival to pick them up. The reception is not working at all, there is nobody at the property during the day so if you need help with anything you need to contact the property via booking.com chat, the phone is mostly switched off. There is no air conditioning in the room, only fan so the room gets very hot during a sunny day. Cleaning of the room is only done upon requesting it, so you are left with trashes in the room for days. If you open the windows it is super noisy as the streets are busy all day and night. We had a very bad experience with the owner of this property, a bit passive aggressive person. We came back to the hostel late at night, around 4 am and there was no electricity in the property so we were struggling to get into the room in the dark. Our phones were running out of batter and we couldn't charge it. There was no contact with the property other than sending a message on booking.com chat as the phone was switched off. After a long wait in the dark, we've contacted booking.com consultant to help us out. Sadly they weren't able to get hold of the property owner either. After some time we were instructed to check the electric box located somewhere in the corridor. Once the electricity was on, there was no further contact from the property to even check if we were ok. Next day we were contacted by the property owner via passive aggressive message as she was charged by Booking.com for this incident and we were blamed for that. Super unprofessional behaviour and the way of running a business.

Good
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple
  : clean, cute and close to LX Factory and transportation. there was a market and shops close by
  : 1. NOISY NOISY NOISY!!!!! I read reviews but I was not prepared for the level of noise from the streetscars, horns, trains, garbage trucks, tuk tuks at all hours of the night! there is NO A/C so I had to keep the window open for air flowwhich made the noise so loud. I couldnt even hear the TV2.towels were awful! small & crunchy (not soft at all) 3. I had to pay cash. I was told like right before I checked in to pay cash. inconvenient especially when its like over 200

Very Good
Traveller Type: Traveling as Couple
  : Very clean, kitchen well-equipped. Staff friendly. The facilities had everything we needed. Two full bathrooms was great and we only had to wait once.
  : Waiting half an hour for someone to meet us for check-in. No air-con or fan in room and it was very hot. Street noise was disruptive early morning.

Pleasant
Traveller Type:
  : The place is clean. It has a shared kitchen with fridge and everything else. Security is good.
  : Some rooms, although they have a window, the window itself is pointing to a 1x1 metre hole that goes from the first to the last floor. Result is, you get light, but just enough to navigate in the room.The hot water management is atrocious. Some days there is hot water, some days - not. Seems that the two bathrooms have separate boilers but still not sure. My understanding is that there should be hot water all the time and not a finite limit to it, as the owner mentioned. Some nights and even mornings there was just cold water. Upon asking the owner to help with that they did respond but I'm not sure whether they did some work or in the next days simply there were no people showering. The result was that I needed to change bathrooms. Not the end of the world if I need to do that but during the day I would pray to God to have hot water so have that in mind.The location is a bit off of the centre. For everyday visit to the centre there are busses, but the tickets stack up with the days.For some reason the payment didn't go so we needed to pay cash or bank transfer, which was a bit of a hassle.Late check in is charged extra. Not the end of the world but was a shocker. The owner did mention it in the details so that's more on my side.The whole apartment is noisy. You can hear how people shut doors, how the water container of the toilet is filling, everything. Some people leave the corridor lights on, which goes in your room from s "window" above your door. Some nights challenged my ability to fall asleep.

Very Good
Traveller Type:

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple