Calado Apartments

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Solo Traveler

Good
Traveller Type: Traveling as Couple
  : Apartment was clean and enough equipped and service was very good.
  : Pictures in booking was not from the same apartment as where we stayed. That was confusing. View from the kitchen window was not very pleasant, mainly garbage and construction waste. TV only with Portuguese channels.

Wonderful
Traveller Type: Traveling as Couple
  : The apartment was spacious, clean and comfortable. Public transport was excellent. Lively neighbourhood with good dining and interesting shops. I would come back again.

Wonderful
Traveller Type: Family with Young Children
  : location, cleanless, facilities, host were perfect
  : walls were extremely thin so therefore it was loud when my partner moved around in the other room or neighbours walked on the old wooden steps in the staircase

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type:

Very Poor
Traveller Type: Traveling as Couple
  : HORRIBLE! WORST CUSTOMER EXPERIENCE EVER! We did not stay at this property. It was impossible. The property manager did not disclose there was a demolition in the apartment next door. We tried to call the property manager immediately. He did not pick up the phone. He responded by email that the banging on the wall from 8am to 8pm is not an issue in his opinion, because he believes we should be visiting sights during the day. Booking.com agreed there is a problem, but did not help to resolve the issue. We were on the phone with them 3 times during the week. They left it to us to get the money back from the property. They did not return the money. We did not stay for more than half an hour in the apartment. We ended up renting another apartment through AirBnB. We were exhausted from the overnight flight and looked forward to getting some sleep. This did not happen. It was a very frustrating start to our vacation. Another issue is that there are two different apartments under this listing. One is much bigger two level apartment with two bedrooms and a staircase and another is small with just one bedroom on one level. It is not clear from the pictures that these are very different. I will never use Booking.com again. The customer service is non existent, if there are issues with the property. We travel a lot through Europe, US and the Caribbean. We have never experienced something like that.