BmyGuest Graca Heart Of Typical Lisbon

Pleasant
Traveller Type: Business Traveler
  : The location is close to downtown and the mains tourist sectors; with easy access to public transportation, groceries stores across the street, restaurants, ... The apartment is recently renovated and with well equipped kitchen.
  : Getting keys was complicated; far from the apartment. The bed was too small for 2 persons and uncomfortable. The curtains were difficult to handle and one window hadn't shutters (the public lighting was on all night long. The apartment was poorly soundproofed (street with a lot of traffic) and without heating (it rained the whole stay). Not even hairdryer,

Good
Traveller Type: Business Traveler
  : Great location, nice & very clean small apartment, with modern interior. Friendly, organised host, good communication.
  : There is no heating - we visited in early December and the place was freezing in the evening. The owner/host could not provide a heater, so we had to buy a small one ourselves. Bed is quite cheap and spongy feeling. Lack of certain useful things like a bottle opener. On the other hand it still felt like good value for the location and we had a good trip.

Very Good
Traveller Type: Traveling as Couple
  : Location awesome!
  : Initial booking said to pay in Euro at property. Owner contacted me at check-in and requested send payment via PayPal (friend and family) which ended up costing me an extra $55.Needed mosquito repellent/plug-in mosquito deterrent to control. Had to sleep w windows open b/c no AC or fans. (No response from owner after asking for a fan.) Ended up buying a fan at Leroy Merlin; which made all the difference in the world.Key location, good set up, could use some refinement in payment method and ventilation.

Wonderful
Traveller Type:

Disappointing
Traveller Type: Traveling as Couple
  : Location was good but noisy street
  : - Dirty towels and Sheets (footprint in bed) in general dirty. It took them 3 night do something about it.- 2 of 3 windows couldn't open (broken) so hot inside.- unpleasant smell in th apartmant- No airconditioning, so we slept with 1 window open and earplugs in. - after booking suddenly a "key collection" 3k from th appartement (key is a number combination)

Wonderful
Traveller Type: Traveling as Couple
  : Great locationGreat flat, comfy and well organised
  : Stare of furniture - Bathroom handle was brokenCleaning ness - Found crumbles in the oven

Wonderful
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple
  : The apt was lovely and in a great location with the trams literally rolling by as you look down from thr juliet balcony. Small and efficient, it was just what we needed. The kitchen decor was nice and modern.It was a very convenient,placed on the best location possible,you have alot of stuff to choose from because they were all placed on a close range. The grocery store across the street was a great convenience if you want to grab anything.
  : The bed could have been softer.The kitchen is great but it lacks the basics of it like olive oil, paper towel, pepper, salt, etc. Loved having the washer/dryer but maybe have some detergent pods too.

Poor
Traveller Type: Traveling as Couple
  : location
  : The whole flat was filled with long curly hair, definitely had not been vacuumed for a while. They were everywhere, even in the bathroom sink. When we let them know they stopped the communication and didnt come up with any solution. The bathroom door knob is broken. The shower was terrible, with a very low water pressure. There were holes in the towels. The bed was soft and uncomfortable. You have to pick up a key far from the location of the apartment and it is actually a code combination the only reason you have to get there is therefore to pay the deposit which also went through in a kind of shady way as they write down information from your credit card.. Overall the worst Airbnb/Booking experience, definitely do not recommend.

Disappointing
Traveller Type: Business Traveler
  : The long room which is hardly an apartment was beautifully decorated.
  : It was very noisy with cars, music and people constantly padding by all night. There were too much clutter......every corner of the one long room which was divided with a trellis was filled to capacity with pictures vases of artificial flowers and other small trinkets etc leaving very little space to move or put a suitcase. I hit my head against one of these flowers pots which was just above the lamp on the headboard.. The light from the street kept me awake as the kitchen window has a roller blind which is suspended against the ceiling 10cm from the actual window. The endless noise of trucks and cars felt like I was sleeping on the street. The worst part is the check in process was a nightmare. I sat in two different Ubers for almost an hour because the address of the apartment on b.com is on the opposite side of the city from where you must check in..So if you missed reading the instructions you will go straight to the apartment just to be told that you have to come across the city to check in. The check in process is just to show your passport and pay tax. No key is handed to you then you must get another taxi to take you back to the actual apartment as it has a code which would have been easier to have sent it on WA. My entire stay was a nightmare....... A waste of a Lot of money.