The Burgklause Boutique Hotel

Poor
Traveller Type: Solo Traveler
  : I liked the location of the hotel. Unfortunately, this was the only positive aspect of my stay.
  : Usually, my experience is that a hotel with a poor to moderate rating appears to be not that bad as expected, but unfortunately this time is different. The poor rating is fully justified.Although the hotel should be a non-smoking hotel, the smell of cigarettes was all over the place. Moreover, cigarette smoke seemed to enter the hotel room directly through the ventilation system in the bathroom. The mattres was too soft for me. In the morning, when I went down, my breakfast (bread, yoghurt, marmelade, cheese and meat) was already standing on the table, although I had not told the lady of the hotel at what time I would like to have breakfast. I was even more stunned, when I saw that a dog was walking around in the same room where my breakfast (cheese and salami not covered by some plastic foil) had been waiting for me. The hostess did not ask if I had a pleasant stay. I will not give the lowest score, because the shower was okay (which is a very important factor for me) and the night was silent (which may be different during top season), but I cannot give more than a 3.

Good
Traveller Type: Family with Young Children
  : Beautiful old building right in the heart of the town. Nicely surprised by the room after reading some reviews here. We were comfortable with the whole family. Everything from hotel to restaurant is mediocre but perfectly suitable for couple of nights stay. Breakfast was simple but all essentials provided.
  : Food and service in the restaurant was not the best but adequate. Owners are obviously part of a big foreign family and they are always around. Some might find it charming, some uncomfortable. Biggest let down is parking. Hotel states that parking is free, but there is no parking in the hotel as it is pedestrian zone for most of the day and the closest parking (50m away) is paid. If you venture further out (300m or so) you can park for free.

Disappointing
Traveller Type: Solo Traveler
  : Location is great. Food is very good.
  : Mold. Do not stay if you are sensitive to mold.

Very Good
Traveller Type: Solo Traveler

Fair
Traveller Type: Business Traveler
  : Beautifu house & location
  : Do not look under the beds....

Poor
Traveller Type: Traveling as Couple
  : very pretty old building ( from outside). it was nice to be able to sit out side.
  : the room was very rundown and lacking in basic amenities that one would normally expect in a hotel. (only one bed side table and light, one chair, no mirror, no glasses in the bathroom)The worst of all was one of the bath towels was dirty with brown stains.

Very Poor
Traveller Type: Family with Teens
  : Leaving
  : Trains all night. Room in very poor condition.

Very Good
Traveller Type:

Pleasant
Traveller Type: Traveling as Couple
  : the site of the hotel
  : the breakfast and the coldness of the staff. Payment only cash.