Inn America - Lewiston

Fair
Traveller Type: family with young children
  : Location was convenient
  : Very old torn up room, big hole in the wall very worn out shower stall and the shower had a very slow drain so I was standing in water for entire shower ankle deep, staff was ignoring the line in the lobby for the people waiting to check in, there was no under curtains so i had to use clips to get the curtains to completely close for privacy. The place is definitely in need of an upgrade.

Poor
Traveller Type: family with young children
  : I liked that it was quiet, I was at least able to sleep peacefully.
  : I hated how much I had to pay for the quality of the hotel it was. I was also very annoyed that the employees were mixed up on check out times and the website said something else. I got 3 different calls in the morning by 2 different people about check out times, one person said one time and the other person said an hour later time (which was what the website said). I was called back and the person made me feel like I was a liar and ended up rushed out to avoid a 3 night charge fee. Why would I lie? I don’t want to risk another charge?? My advice is to fix your website check out time to match what your employees are saying, and make your prices cheaper a night to match the quality of the place.

Very Good
Traveller Type: solo traveller
  : The bed was comfy and the shower was hot. The Air Conditioning was great on a hot day. The room and hallways were clean. The staff was friendly.
  : I wish the location was a little closer to the airport. The bathroom in the room looks like it could use a good shine, though it is clean. The elevator looks and sounds dated.

Fair
Traveller Type: young couple

Poor
Traveller Type: young couple
  : It was quick to check out off
  : It felt very outdated and dirty

Disappointing
Traveller Type: young couple
  : Bed was soft, lumpy and very uncomfortable

Very Good
Traveller Type: family with young children

Pleasant
Traveller Type: with friends
  : Good location. Quiet, easy access to restaurants. Good ice.
  : Needs updating and attention to a few things. It’s an older motel and that’s apparent throughout. But, the room was clean, staff courteous, and beds comfortable.

Good
Traveller Type: family with young children
  : Extra towels. Extra coffee.
  : Bathroom door looked to have water damage. You might want to think about remodeling. The halls smelted bad like the carpet could be moldy.

Fair
Traveller Type: solo traveller
  : Location and price
  : Smelled like pot as soon as I entered. Seemed like there were probably people living there.