The Shetland Hotel

Pleasant
Traveller Type: review category business travellers

Good
Traveller Type: young couple
  : Handy to ferry terminal
  : Pretty average breakfast, staff very grey & unfriendly, tired hotel

Very Good
Traveller Type: young couple

Disappointing
Traveller Type: young couple
  : Our room was spacious and the bed was comfortable. The ensuite was clean and bright. There was adequate parking.
  : The location is out of Lerwick opposite the ferry port. It was hard to see where to enter from the car park and we came in via the basement which gave a most unappealing first impression. Although our room was pleasant, there was a lot of mould on the window frames of our room which was not healthy. The hotel overall was very shabby and in need of refurbishment. Wallpaper was peeling off the wall in the corridor. Some staff on the reception were quite curt. We thought the breakfast was poor particularly if you wanted a continental breakfast. There was very little fresh fruit, only sugary yoghurts and a poor choice of cereals. We had one evening meal on our first night. I had the sea food salad which was not at all appetising and I became ill with extreme vomiting and diarrhoea the following day. Later in the week when I was feeling a bit better we visited the sister hotel, the Lerwick and it was much more modern, clean and bright - it was hard to believe they were part of the same chain.

Good
Traveller Type: young couple
  : Was ok. Can't complain, nothing special.
  : Very dated. Thought was back in the 70s. Hardly any staff, ones that were there were ok but seemed we annoyed them all the time!

Very Good
Traveller Type: family with young children

Disappointing
Traveller Type: young couple