InTown Suites Extended Stay San Antonio/Leon Valley South

Pleasant
Traveller Type: Business Traveler

Very Poor
Traveller Type: Solo Traveler
  : Paid for 13nights lost out on 6 nights cuz of bed bugs did not refund me or give me any other room worst management ever! Owner is not caring or under standing at all!
  : Nothing!

Fair
Traveller Type: Solo Traveler
  : There was no breakfast
  : Needs updating in every way

Very Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Family with Young Children
  : Only good point was that the location was perfect for our needs.
  : Dirty pathways, dirty elevator and poor conditions of all areas. Smoking outside rooms caused smoke smell in room. Kitchen sink had food in drain when first arrived and discovered later that it leaked on the bottom! It wet paper towels and water bottles that we had placed under the sink. I had made reservations for the whole month of July but was told had to renew reservations weekly and was reissued new keys each week. My mom was harassed for payment on a Friday when we were told by the Office Manager that payment actually was due on Saturday. There was also someone who smoked pot and you could smell it each time passed by room.

Very Poor
Traveller Type: Solo Traveler
  : There was absolutely nothing that I liked. The front desk hours were restrictive and management was rude and totally unprofessional.
  : The manager was rude. Unwilling to accommodate late arrivals.

Pleasant
Traveller Type: Business Traveler
  : location
  : illegal smell in the air

Very Poor
Traveller Type:
  : No comment
  : Didnt stay at Location,I was charged for Cancellation on same day because no Pets allowed. No Communication from Both Merchant.

Poor
Traveller Type: Family with Young Children

Very Good
Traveller Type: Business Traveler