Welcome Hotel Dorf Münsterland

Fair
Traveller Type: Business Traveler
  : Staff didn't respond to any calls and Emails. Despite confirming the late Check-In, hotel was inaccessible. We lost money and had to stay at another hotel.

Good
Traveller Type:
  : The hotel is near Legden, with a beautiful architecture and surrounding landscape, although not in the Downtown.
  : Part of the staff, especially the dark hair older woman that works at the reception and an younger girl that acted as her boss (with colored hair) was really impolite and a bit rude with us. Our group consisted of my family (two couples and a couple and two kids), and we had made the reservation for three rooms, being one of them with space for two kids. We had paid more for this last room, which was for a family of four, but when we arrived, the woman at the reception seemed unprepared and told that there was no room for 4 in our reservation, and wanted to charge more.Apart of that, two of the rooms had water, coffee machines and capsules, but the other no, and the staff was rude when we asked if they could provide coffee for the third room as well (and they did not provide it). Also, they did not replace the empty bottle of water that they provided in the first day for the two smaller rooms, and they just gave us another bottle after we basically begged for it (almost a discussion). They were bad in terms of talking to guests, and replacing the used things in the rooms (including the used dirty cups)

Very Good
Traveller Type: Business Traveler

Good
Traveller Type: Family with Young Children