Quality Inn & Suites - University

Wonderful
Traveller Type: Solo Traveler
  : Room was comfortable and clean. Enjoyed the fitness room. Special mention for the tasteful Halloween decorations in the lobby. Gave me a homey feeling as soon as I walked in the door. Just a little unexpected touch that I enjoyed.
  : Only thing is the bathroom door opens a little too close to the toilet. Kind of tricky to maneuver. Small issue in the grand scheme. Im love to come back.

Poor
Traveller Type: Family with Young Children
  : Breakfast was decent.
  : Was given keys to someone else's room. They did not appreciate us waltzing into their room, especially as the man was in his undies. No towels at the pool. Pool has a dirty scum ring around the entire pool. Coffee was not good, I am not a coffee snob but this tasted horrible. Door keys had to be reprogrammed every day, they couldn't figure out why. Asked the hotel desk for clean towels, we never received them. Our room smelled musty, the AC didn't work properly. It needs a complete remodel, very dated worn. We will definitely never stay again.

Fair
Traveller Type:
  : Front desk staff was nice!
  : The price. The gentleman at the front desk thought I was staying 2 nights because of the price for one night. I was charged twice but he was able to check and see if the return was issued and it was.

Very Good
Traveller Type: Traveling as Couple
  : Ok
  : little More attention to cleaning, as clothes were found on window sill.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:

Fair
Traveller Type: Family with Young Children
  : The air conditioning unit didnt work! Also, when I booked it the booking.com, it said I could change the reservation but not true!

Poor
Traveller Type: Solo Traveler
  : Available
  : No shower curtain. Price of the room was far from the experience.

Very Good
Traveller Type:

Pleasant
Traveller Type: Business Traveler
  : The employees were friendly. That was the only good things about this property. Our shower/tub drain was apparently clogged as there was a tub full of standing water after I took an evening shower and they did not have anyone who could fix it so the other person staying in the room couldn't even bathe. They had only a single king suite left and offered to move us, but it was two work colleagues so we weren't going to sleep in the same bed for obvious reasons. Also we're both tall men so the roll-away bed they offered would not have been a good night's rest for either of us. I appreciate the employee's effort, it's a failure of management to not have an employee available to unclog a drain after hours. They alternatively offered that he could use the shower in the pool area...
  : This property is showing it's age. Also the parking lot is awkwardly cramped. The shower/toilet closet had small amounts of mold on the walls around the shower. The bathroom door was ate up and didn't close properly. The sink/vanity is not private, but rather in the room (hence why I referred to a shower/toilet closet) which is awkward because you basically have to get out of the shower and put on clothes in the humid little closet then come out into the room and shave, brush your teeth, and finish doing all your bathroom sink things. The beds were also not very comfortable. They have gone to the bed frames that are closed off under the bed which would be fine if they were the size of the mattress so you don't feel like you're about to roll off if you're lying on either edge of the bed. It's clear the property was renovated at some point maybe 10 years ago or they bought used furniture from another property if it was more recent because the layout of the room was odd as well. There was no closet, and instead an over-sized armoire that was too big for the space. The fridge, microwave, and coffee maker were in this weird 18-inch wide slot that looked like it was meant for an ironing board or other random storage literally right where you walk in to the room. Instead of a rectangular desk there was a square table in the corner by the bed with two kind of crappy chairs like a dining table but not a big enough space for all that. And if you've gotten this far you might be thinking that I'm just a picky traveler, but keep in mind that the cost of this room for the four days I had planned to stay there started around $108 or so and was as much as $300 plus because I guess graduation was happening that weekend at the local University. So if they're going to be so brazen as to price gouge, they should probably make sure their property calls for such numbers because in my opinion it fell short of expectations.