Elegant Pine

Good
Traveller Type: Family with Young Children

Good
Traveller Type:
  : Great location, spacious kitchen, comfortable beds, nice bathrooms, cozy living room, great view, huge windows, balcony with gas fire pit was enjoyable. All the pictures matched the place in person except for the bunk beds. So we were down on twin bed.
  : The appliances in the kitchen could be updated. The refrigerator felt like it wasnt cold enough and one of the drawers is loose. The keurig machine was clogged so we couldnt use it. When we turned on one burner on the stove, you would hear another trying to turn on the entire time you were cooking. The oven did turn off after we had turned off all the knobs. The smoke alarm went on twice because of that and the firefighters had to come to unplug the oven. The towels were wet when we got there so whoever cleaned prior to our visit didnt make sure they were fully dry out of the laundry room. I wiped the counter in the kitchen before everyone entered the house and it was still a little dirty. Their was a child Sandal under one of the couches. I wasnt a big fan of some of the windows and sliding doors not having curtains or blinds, especially downstairs and by the front door. Despite all that I still enjoyed my time there.

Wonderful
Traveller Type: Family with Young Children
  : Beautiful home and nice view. Very clean and had lots of kitchen appliances available. Felt very roomy and comfortable
  : Jacuzzi tub in master bath didnt work properly and drain was broken so was unable to fill tub.

Wonderful
Traveller Type: Family with Young Children
  : Perfect size and nice remodeling of older home
  : A little further from South Lake than we realized . No in town customer support.Ceiling in bathroom had mold. Garage door not working which was apparently a known issue but not told to me beforehand.

Very Poor
Traveller Type:
  : The Vacasa management company was understanding and accommodating, but other than that, our stay at Elegant Pine was anything but elegant.
  : When we arrived, the inside looked very nice and almost like the pictures, however as we started looking around we found a lot of cleaning issues such as dust/pollen on the floors in the kitchen/dining area, dust on nightstands on the bottom floor, we had to vacuum the stairs, cobwebs and a hair ball hanging from the chandeliers and ceilings, spiders and mold in the bathroom showers, flying bugs on bedroom sheets. The chandelier over the dining table is a safety issue due to it being hung so low and off centered that anyone can hit their head just walking by. It looks like it broke off the hook in the ceiling however was never fixed. We had issues with poor internet that was never resolved, they said it was an outage however internet never came back throughout our stay. The beds are not comfortable, the master was spacious however it is facing a busy street and the windows need to be opened or it gets very stuffy so we were not able to get any sleep with the constant cars driving by all night long. The rooms on the main floor are very stuffy and hot while the bedrooms downstairs were more comfortable as far as temperature, during our stay in the summer. The kitchen is very limited, all the dishes needed to be washed again if you want to use anything. There are no cleaning supplies, you will need to bring your own dish washing tabs or sponge. The fridge is not cold and the door to the freezer is broken. The screen doors are all ripped. The carpet downstairs was damp. The towels are hard and musty. The master bathroom tub cant fill up, the shower doesnt drain. Everything needs to be updated as far as furniture. When we called management they told us about the constant pollen in the area, however didnt understand how pollen accumulated within a couple hours if the windows and doors were closed, it was as if no one has lived in the house for weeks.