Vacation Villages at Lake Travis a VRI resort

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : Great value, convenient stop during a family road trip
  : Asked for support from the staff to get pillows and covers but the persons answering the phone were not able to help. While the room is advertised for 6 people, there wasnt enough pillow or cover for all of us. Despite 2 calls made, the maintenance crew never came to bring us these pillows and covers.

Very Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: group

Good
Traveller Type: family with young children
  : Great value, convenient stop during a family road trip
  : Asked for support from the staff to get pillows and covers but the persons answering the phone were not able to help. While the room is advertised for 6 people, there wasn’t enough pillow or cover for all of us. Despite 2 calls made, the maintenance crew never came to bring us these pillows and covers.

Disappointing
Traveller Type: Family with Young Children
  : Back porch. Unit was a good size.Loved the Master shower.Second bath was very nice.Unit stayed cool.
  : When you walk into the unit it is extremely old and run-down it has a old smell to it needs a new paint job, needs new tiles as they are all broken up and chipped. THE carpet was filthy, Furniture was smelly the pull out bed mattress was dirty, smelly and ripped to shreds. Had holes. We did request a new bed mattress, they were very prompt and getting us one. When we pulled off the old mattress the Springs were broken and they have tried to repair them with wires across but those were also broken. So a new mattress other than being clean really was not an improvement. The kitchen floor has broken tile doesn't even go all the way to the walls the appliances were adequate, countertops for stained, chipped, had been cut on for years and years. Curtains didn't cover the windows all the way, cracks where people could see in. Bathrooms were amazing as they have been redone. Walls and ceilings NEED to be painted. IN the entryway when you walked in the tile was wet from the AC unit being in that closet and the carpet was also wet for about a 3 foot area outside the wall was damp and moldy smelling.Shower curtains in the bathroom were moldy. Both bedrooms needed paint and the drawers were nailed shut and the ones that did open were hard to open/close. Closet doors in 2nd br were hard to open /close. Needs a ceiling fan in the master.Front porch was wet the whole time from A/c unit leak.Linens were adequate. The pillows were stained. Some of Blankets smelled like B.o. The trash can was dirty. Utensils and silverware were dirty. Your Cleaning people need to spend time checking these items for cleanliness. Coffee pot leaks.

Wonderful
Traveller Type: Family with Young Children
  : I like the location and the friendliness of the neighborhood and the staff. Excellent location and access to the lake. By mistake I book two rooms which was more than what I required. The staff was cooperative enough to cancel the other room and return my payment. It is the best place to spend few days at a quite scenic location.
  : The coffee maker was dirty and there was no one at the front office to change it during night time. I think the availability of the front office is an issue as there is no phone number as well where you can call.

Wonderful
Traveller Type: Family with Young Children
  : Great location! They are older, but still had great amenities and everything you need located in the room. Great for our little family!!

Wonderful
Traveller Type: Traveling as Couple
  : The condo was very nice and clean. Had everything we needed. We especially enjoyed sitting out on the deck watching the deer and fawn that were just a few yards away! We would definitely come back again!
  : One of the bedrooms couldve used a dresser. It only had a bed and the two bedside tables. Also the coffee maker still had some coffee inside it.