Le Mie Stelle

Wonderful
Traveller Type:

Poor
Traveller Type: Family with Young Children
  : Nice rooms, very roomy. Very close to train, which was nice but not in a good part of town.
  : Manager didn't speak good English. We got there on a day of an Italian train strike and arrived late. (We communicated this with the manager long before we arrived.) The apartments were in a scary part of town. As it was our first stay in Italy, we didn't realize they needed all 15 of our passports! The manager kept saying he needed our documents and names and ages, we sent the ages not understanding what "documents" he needed. Then we ended up not bringing our 15 year old and had 2 more babies than listed, so one extra baby overall. It was a mistake, not usually a big deal in the USA, we apologized. We were yelled at repeatedly, the night we came in and the next night. At one point I was backed up against the wall as he yelled. It was really a horrible experience.

Good
Traveller Type: Family with Young Children

Good
Traveller Type:
  : The apartment is big and has a great potential, if it is not an excessive noise, little luck of kitchen supplies and arrogance of the owner.
  : More polite communication with the clients and cleanliness

Very Poor
Traveller Type: Family with Young Children
  : nothing
  : Highly not recommended. Horrible object and owner with absolutely boorish behavior. For the first time in over 10 years on booking.com I want to warn against the mistake of booking this property. I booked it on the basis of proximity to the train station. 1.The condition of the facility does not match the description and photos 2.There is a locked glass door to an unknown room, in which you can hear everything. You have to be prepared for the feeling of living with some other family 3.The room is humid at ground level, converted from a garage. Only thin frosted glass separates it from the street. The feeling of safety for the family and soundproofing is nil. Sleeping as if in a tent under a bridge in an unsafe neighborhood 5.Upon arrival I just drew the attention of the owner that the number and type of beds do not correspond to the description in the booking confirmation, he got hysterical and became rude. Shouted that I should leave immediately, but after paying him the full amount. The fact that I came with children, including a small child, he was not embarrassed, shouted that it was not his problem. Then he started haggling and offered to pay him 50%. I had to explain to him in his own style that it doesn't work that way in life. I had to call booking.com support. I was ready to call the police 6.Payment was cash. I paid the full amount after the owner brought a paper receipt for payment. He felt it was important to inform me again that he wished he had never seen me again in the future. Very strange behavior considering the circumstances 7.The next morning I received a notification from booking.com that they had been notified by the owner of the property that I had not checked in and my card would be charged. Which is obviously a complete lie. Why he did this is a mystery as there is a receipt of payment, correspondence, photos 8.I dont recommend renting a parking space at this property. There is a covered parking right next to the train station

Wonderful
Traveller Type: Family with Young Children
  : The apartment is spacious and well-equipped, with both heating and air conditioning. It is quiet and close to the train station. There is a convenience store downstairs. The landlord is friendly and helped carry my luggage. He is also lenient about the city tax. Check in and check out very quick.
  : The bed in the living room is a bit uncomfortable.