Residence Inn San Diego La Jolla

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: group

Very Good
Traveller Type: review category business travellers
  : Space room
  : Breakfast was very American. Not really much choice

Good
Traveller Type: solo traveller
  : Would prefer walk in shower instead of a tub. Dated

Disappointing
Traveller Type: young couple
  : Location
  : Rooms not updated, no place to plug in chargers.Toilet was old and extremely low to ground. No place for small handy purchases, no coffee machine available in the kitchen.Poor tv channel choices.Staff of no assistance.

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : We went for a big room so got two large beds. Fridge was big, and location was good as it was in the prime location. Nothing else was great
  : almost everything. We had large suitcases and had requested for a ground level room but did not get it. Still did not mind but overall the whole place needs massive upgradations. It is very worn out, bed was horrible, bathroom faucets are old and don't work well, water is leaking, the tub is a hazard - needs to be changed ASAP. Got a big cut due to the tub and it's slippery as well. our dishwasher did not work and laundry machines were horrible. The parking is also a problematic. In fact, our room door did not even shut properly. It was completely jammed. We stayed for 3 nights but avoided the complimentary breakfast because limited options and were not great as well. The rush was crazy even during the early hour. The whole place needs a big revamp! No value for money and would not return back.

Wonderful
Traveller Type: family with young children
  : The breakfast was great, I loved the variety of choices there were to choose from! The staff was always nice and courteous as they greeted guests as they arrived with a cheerful good morning. They also checked periodically to make sure all breakfast items were refilled so guests wouldn't have to wait and I also loved that if you came a little late, you could still grab you some breakfast and take it out if you didn't have time to eat!
  : I didn't like the whole mix-up that my son was told by a staff member that his name was not listed on my reservation, therefore he was not given entrance to the hotel room! My son had just moved out of his dorm at UCSD, got dropped off at Residence Inn by a college friend and had to stand outside on the street with all his belongings until I returned! I don't understand how his name was not listed, when it was showing in my reservation! Someone told him I needed to verify who he was and when I tried, I still couldn't get help! My son was left standing outside until I returned to the hotel! We have been guests at Residence Inn several times since my son started UCSD in 2021! He even stayed there for months when UCSD experienced that over enrollment of freshmen students, and did not have adequate on campus housing. This was so not right and I hope we can count on better services in the future!