AHORN Hotel Am Fichtelberg

Very Good
Traveller Type: Family with Young Children
  : The Kinder buffet is nice for the children. For the family choosing the "Halbpension" is good! we enjoy the snow and stay in the AHORN.
  : The check-in time was so late, around 6 pm. We were waiting in the hotel lobby and don't have room to check-in for a long time. We drove almost 5 hours to AHORN, so we were very tired to stay in the lobby, especially with 4 years old kid and a 4month baby. We hope AHORN can improve it without any reason in the snow season that the outside is cold.

Very Good
Traveller Type: Business Traveler

Good
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Family with Young Children
  : there are a lot of activities for children
  : the room was very small and super expensive. also the stuff was not kind in the moment we asked for advices

Wonderful
Traveller Type: Family with Young Children
  : breakfast, facilities, sauna, ski-in/ski-out, room for skis/ski boots
  : room size

Fair
Traveller Type: Family with Young Children
  : Close to the runs
  : The food was awful the diversity and the quality of the food was really bad and there were not many options for vegans or vegetarians

Good
Traveller Type: Traveling as Couple
  : Great welcoming by staff at reception. Actually chatting a bit about private stuff as well. Nice. Despite the interior being from the 80/90s it certainly woke memories from first hotel visits in childhood, with coca-cola 0.5L vending machine and speckled concrete flooring. A game room with air hockey and other gaming machines. Multiple renting opportunities for bikes, mini golf and so on. Own tourist info in hotel. Two restaurants. Basically a lot like all inclusive stay in Egypt. Breakfast buffet was huge and pretty to look at. . In house cinema with daily program. Daily program for everyone displayed in reception and lifts to make day more varied. Evening party with dj/ comedian.Parking costs reasonable 7/day (off season) with leave and return at no extra cost option.
  : The classic room at 16m2 is really surprisingly small. No air con, fridge or fly nets in front of windows. Punishing in summer. The indirect message was, use the room for a sleep and spent the rest of the day anywhere else but there. Bathroom cubicle was super tiny. Double bed was made off pushed together twin beds which moved apart when spending too much time in middle of bed, no good.Pet charge at 29/night crazy. Understandable as seen as alternative pay reason to a kid and kids you have to pay for normally. But they normally get a bed and lots of other cool services in this specific hotel. The pet got nothing, no treats, no pet bed, no allowance to come to breakfast buffet. At this price very unreasonable. The evening dinner buffet 24 /person seemed quite high but again still very nice buffet with lots of choice. Hot food clearly on salty side to g t us to buy more drinks which were charged extra.The swimming pool water was really cold. Took a lot swimming to get warm there. All the shiny pictures on booking.com are really just shiny. The reality is a bit more dated.We felt sorry for staff at breakfast buffet, only maybe 1-2 waiters for plate removal for maybe 200 visitors. Lady at tourist info didn't even know where the hotel was on the map, shambles.

Poor
Traveller Type: Solo Traveler

Good
Traveller Type: Solo Traveler
  : This hotel is said to be a short walk from center of town but it is a long long walk up hill. 8 Euros back by taxi!! It is huge with 7 floors and many facilities. Deals with coach parties and conferences.
  : It had a bar but the service was a bit poor; staff simply disappeared! The main dining room is catering for the parties and independent travellers had a very limited [but good] menu