Q Hotel Plus Kraków

Policies

When booking more than 8 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Private parking is possible on site (reservation is needed) and costs PLN 70 per day.

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for 70 zł per person per night when using an available extra bed.
People 12 years old and over stay for 140 zł per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Breakfast for guests staying on extra beds is charged as follows:
For children under 6 years old breakfast is free.
For children aged 7-12 breakfast costs 27.50 PLN per serving
For children older than 13 and adults breakfast is included in the extra bed charge.

Guests are required to show the credit card used for the booking upon check-in. In case the card was not theirs, the guest will be required to pay upon arrival, and the money charged from the card used to make the booking will be refunded.
Guests who would like to receive a VAT invoice, please contact the hotel staff immediately after booking.
Appropriate information with full company data and NIP number can be entered in the box on special requests in the booking form or passed directly to the staff.
Please note that the lack of information will make it impossible to issue an invoice later.