Fragola Apartments Old Town

Wonderful
Traveller Type:

Wonderful
Traveller Type: Family with Young Children
  : Absolutely fab location right in the heart of Krakow
  : The access, there was no mention of all the steps and access leading to the apartment. it wasn't the easiest to find with the taxi not being able to drive down the street.

Very Good
Traveller Type: Traveling as Couple
  : Location was great Was toasty warm and clean
  : Only thing I didnt like - we stayed Mon to Fri and there were no fresh towels or any changes of bed linen the whole time of our stay - we are used to having beds changed and fresh towels when on holiday even when staying apartments. This was a bit disappointing.

Very Good
Traveller Type:
  : Central location Very pleasant area overlooking square
  : Nothing

Wonderful
Traveller Type: Traveling as Couple
  : Before arrival in Krakow, we had asked for the code to enter the apartment as we might not have access to the internet. To our pleasant surprise, not only was the response positive, it was very prompt! When the apartment's internet and hot water system were interrupted, we called them and again, the management's response was prompt.
  : It would help if there had been some laundry detergent available. We needed to do a load on arrival but had to find detergent in a mall nearby.

Very Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : It is a nice, organized, well-equipped apartment that could become perfect with a few minor changes I will list in the cons. But I will rate it 1 out of 10 because it is advertised as being in the old town and having a balcony - both are not true. The rooms are very comfortable. There is heating and air conditioning but no instructions on how to use them. there are 3 wall controllers and one on the heating and it took us 3 days of sweating to figure it out. The shower is excellent but the water floods the whole room. It could easily be fixed and it was a pain. Also, 4 toilet paper rolls for a family of 4 for a 5-night stay is not enough. The kitchen is well equipped but no instructions on where to take out garbage when it is full.
  : The apartment is NOT in the old town. It is only 10 minutes walk but still nothing we expected. We took it for the location in it is not correct. There is also no balcony. I am a smoker and I took this place for the option to smoke outside - I didn't have the option. Since we were supposed to land late in the evening they said there is no reception but they can arrange a car drive from the airport and give the driver the key for 170-200 zl (depending on the time). The place arranged a car from the airport. We landed at 21:20 and got out after a long queue at passport control an hour later. The driver charged 250 "for the wait". Turns out we didn't need a key it is only for the building that can be opened remotely. The room opened with a code but we got the wrong code and had to wait 30 minutes until someone answered and opened the door remotely.

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Solo Traveler
  : The bed was not good. Got the feeling that the mattress was hard and made of plastic

Fair
Traveller Type:
  : It was nice apartament on the 4th floor with the lift. We had access to all essential household items which was very handy.