Apartamenty Retmana

Wonderful
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Very nice modern apartment in a secure building. 5 minute walk to trams and buses. Close to the river and Wawel Castle. Ten minute walk to the main square. Apartment had a lovely shower room and a nice balcony.
  : All fine

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : The apartment was clean and comfortable and had everything we needed. It is in a quiet and pleasant neighbourhood and we were able to walk into the old town or to the castle.
  : It was a little bit too warm (although it was cold outside) and the bedding was also warm (a sheet as well as a doona would have been helpful)

Disappointing
Traveller Type: Solo Traveler
  : The apartment was in a large, modern building. The apartment itself was very clean, modern, with all the things needed for a short stay. It had a good shower, good sized bathroom and living area. Plenty of kitchen utensils, an iron, small ironing board and Plenty of hangers for clothes. The balcony was spacious although there wasn't a great view. It over looked large bins, that attracted various homeless people, who sometimes asked for cigarettes. This was not a big problem for me, as we're all God's children, and they were obviously having a hard time.
  : When I arrived at the building, there was a coded gate at the entrance. I received a code from the owner via email the previous day. I proceeded to the main building where there was another keypad to enter the building. I did not receive a number for the front door. I had to wait until someone else came out of the building, approx. ten minutes. The keys to the apartment were in a small combination box at front door.Now the real problem. On the second night, I decided to turn the air conditioning on, as it was a little chilly in the evening.This was fine, and the room warmed up and I get into bed for the night. I suddenly heard buzzing noises in the room and thought someone was ring a door buzzer. I had ear plugs in so took them out to see what it was. The buzzing noise was coming from the air conditioning. Ever two or three minutes this buzzing noise. I turned it off and it continued to buzz, like someone drilling a wall. This went on until approximately 2am. I emailed the owner at 12.50. he answered saying there was nothing wrong with the air conditioning, sorry for the inconvenience.I'm sorry, but being kept awake by his air conditioning is more than an inconvenience and I told him so. I also saw that someone else complained about the unit two months previous, and I told. Told him so.Next thing there's a rap at the door. He introduced himself as the owner and I told him again that there is something wrong with the air conditioning. He switched it on for 20 seconds and said nothing wrong with it.The unit needs to be on for more than five minutes before it starts the buzzing. He started to say "what do you want me to do" I said fix it. He said "there is nothing wrong with it".I told him about the previous review complaining about it and his answer was "it was an English man complained.He asked if I wanted a refund, which I didn't.