Apartament Serwis

Very Poor
Traveller Type: Family with Young Children
  : STAY AWAY!!! DO NOT BOOK THIS APARTMENT!!! READ GOOGLE REVIEWS!!! ALL POSITIVE REVIEWS ARE FAKE!!! Let me begin by detailing the subpar condition of the apartment. The showcased photos are outdated and fail to accurately represent the actual state of the accommodation. Upon entering the residence, an unpleasant odour pervaded the space, compelling us to open windows in the midst of winter in an attempt to mitigate the stench. Despite our efforts, even candles and air fresheners proved ineffective in dispelling the pervasive foul smell. When I reached out to the host with my concerns, my feedback was completely ignored. The restroom exhibited similar issues, emitting a strong and unpleasant odour. The toilet itself was cramped, and with only one roll of toilet paper provided for four adults over a four-night stay, the inadequacy of amenities became apparent. Furthermore, broken tiles adorned the bathroom, contributing to an overall aged and neglected appearance. The apartment's deteriorating condition extended to peeling paint throughout, a stark reminder of the evident lack of maintenance. Heating proved insufficient, leaving us uncomfortably cold for the majority of our stay. In conclusion, I strongly advise against booking this place. The hosts' behaviour was deplorable, and our experience was marred by mistreatment. Please heed the warnings in Google reviews, as our encounter aligns with others who have faced similar abuses.
  : STAY AWAY!!! DO NOT BOOK THIS APARTMENT!!! READ GOOGLE REVIEWS!!! ALL POSITIVE REVIEWS ARE FAKE!!! Now, let me address the unsatisfactory behaviour of the host. I booked the apartment for the Christmas holiday, during which we hosted a dinner that extended into the evening. Three of my young nieces, aged 4, 8, and 10, decided to stay overnight due to the late hour. To our astonishment, the host, the following morning, informed us that we were being evicted within the next hour for surpassing the intended occupancy of four adults. Despite my willingness to pay for the additional guests, the host adamantly refused and insisted we vacate immediately. Distressed, I contacted booking.com, only to find that there was no policy allowing the host to expel us on such short notice for exceeding the guest limit. Despite this, the host persisted in his demands. Upon contacting the police for our safety, the situation escalated when the host's wife arrived. She forcibly attempted to remove our luggage from the apartment. When we resisted, she refused to leave, escalating the tension. When the police arrived, they took the side of the hosts from the outset, refusing to communicate in English and demonstrating clear bias. Despite my attempts to seek assistance from booking.com, their responses were inconsistent and unhelpful. The police ultimately gave us a two-hour ultimatum to vacate, leaving us with no choice but to find alternative accommodation on December 26th. Throughout this ordeal, we were subjected to racial and physical abuse from the hosts, who mocked and laughed at us as we departed. Despite raising safety concerns, booking.com has yet to address the issue, failing to provide any updates or a promised follow-up from customer service. We have not received a refund or any communication from booking.com.

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : 3rd floor,lack of air when raining as need to keep windows closed .Very poor wi-fi

Good
Traveller Type:

Disappointing
Traveller Type: Traveling as Couple
  : Location. Free map. Mini fridge. Smart TV. Microwave.
  : Horrible smell on the stairs, smoking. Repairs needed in kitchen light and bathroom door. Bed and sheets not nice and comfortable. Noise from traffic and trams. Roof floor, very warm. Air conditioning remote was removed to prevent use. Towels didnt have a nice feeling. No shampoo or body gel. Cameras and monitoring everywhere. Noisy air extraction fan in bathroom.