HUMA Kotor Bay Hotel and Villas

Disappointing
Traveller Type: Traveling as Couple
  : Staff were friendly, breakfast was adequate, parking was convenient albeit expensive (13 p/night).
  : Mutton dressed as lamb. That is the most appropriate colloquialism that could be used to describe Huma. The hotel claims to be 5 star but it almost certainly isnt. At least not by UK standards. 3 star would be more accurate in our view. The room was dirty. Bedsheet, bathroom, and ottoman were all stained with what appeared to be blood or some other substance. There were dead insects on the floor. The plaster was falling off the wall in places. Additionally, our room was in a separate building to the main hotel and pool/spa. Approximately 100 metres on a main road with a very narrow sidewalk. As a result, we opted not to use the facilities for the entirety of our stay as we didnt feel like walking on the roadside in our swimwear. To add the icing to the cake, our air conditioning unit quite literally fell from the ceiling in the middle of the night, causing an ear piercing shattering sound at 4am. At first instinct, we genuinely thought somebody had broken into the room. In fairness, the staff were receptive and offered a replacement room, but if either of us were standing below the unit, we could have been seriously hurt. Sorry, but not acceptable for a 5-star hotel.

Fair
Traveller Type: Family with Young Children
  : Newer hotel with some upscale finishes. Kids club and spa on site. Breakfast.
  : The pools are small and I can see how people cant find beach chairs during the high season. Property is very large. We stayed in a two bedroom suite that had a great terrace and view but there were a lot of ants in the one bedroom and the couch was quite stained and essentially a futon. The property is somewhat close to Kotor however traffic is terrible with the volume of tourists.

Very Good
Traveller Type: Traveling as Couple
  : The Personal at the Front desk could have been nicer.

Very Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Traveling as Couple
  : I didnt.
  : The hotel cancelled my booking for October and it took many weeks to receive my refund as I paid in full in advance !!! I rebooked for Hippocampus boutique hotel in the old city which was fabulous!!! Small I intimate with great rooms and with everything at your doorstep. Would never come back to Huma

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Traveling as Couple
  : The view.
  : The breakfast can be a little better.

Pleasant
Traveller Type: Traveling as Couple
  : This is not a 5 star hotel. The pools are really nice and perfect temp for a refreshing dip - but there is a build up of limescale that needs dealing with. The beach is great and there is a nice snack bar, but they pump out dreadful music at a loud volume. The cleaning isnt great, both in the rooms and around the complex. I spotted a hair bobble by the side of the pool on day 1 and it was still there on day 7. There seems to be a lack of a general manager overseeing things. Although some of the staff are very competent, they do seem quite young and inexperienced. Overall a nice stay but lots of small things that arent quite right.