Kolding Sportel

Poor
Traveller Type: Business Traveler
  : Its a very basic breakfast. I like that there is fresh fruit and scrambled eggs. I also like the choice of bread. Overall it is worth the money.
  : You can feel that most of the stuff is straight out of fridge. I wish there was more freshly cooked stuff.

Poor
Traveller Type: Family with Young Children

Very Good
Traveller Type: Solo Traveler
  : This is the second time I have used this accomodation I found it ideal, I was passing through only staying one night but would be happy to stay longer. I really liked having my own bathroom with excellent shower and toilet. Nicely located near motorways
  : Nothing

Pleasant
Traveller Type: Business Traveler
  : This hotel is terrific value. It's not fancy at all, but functional and clean.
  : I didn't spot in their confirmation email that I needed to log in and pay (I thought I'd paid via Booking.com), so I had no idea how to check in and there was no staff in the hotel when I arrived. It was all solved with one quick call though.

Very Good
Traveller Type: Business Traveler

Fair
Traveller Type: Traveling as Couple
  : Functional sleep. Basis room and bathroom, has all you need just to rest at an inexpensive rate. However do not expect any kind of service.
  : We booked a night here to cut our travel between Belgium and Sweden in half, so mainly just to sleep.Most guests either book because they have something to do with the sport complexes nearby, or like us, to rest and continue their journey.We understood this place doesn't have a reception and so everything is arranged from distance. Fine, shouldn't be a problem. Payment is made in advanced and a room access code is sent by sms.However...upon arrival, there is a sign to a keybox to enter the building, that simple doesn't exist. Also, in all communication, there is a constant referring to a keybox that doesn't exist.Anyone can easily enter a room with a keycode received, but the first thing would be to be able to access the main building and not be left on the parking lot. Well... a smoker outside could let us in and thankfully did, otherwise we would just have been left in the cold or could sleep on the parking lot. Not even the other guests could point out the access after hours (we arrived not very late but by 20.00 approximately). So once in, we stayed in, which was ok, as we came just to sleep.But even after our stay, I reached out to Sportel to find out for a future stay (as we have no complaints about the beds, bathroom etc, all just basic and functional as expected) how we were supposed to access the main building without a keybox or a functioning keycode for the locks, but nobody could answer it. I insisted a few times, never received an answer other than a generic "we'll look into things" on how this went and should have went and if they will improve this and the communication. Clearly, the whole place is run from a distance and nobody cares. This is emphasized by the fact that after leaving our vacated room open hours before check-out time, as agreed and even requested by Sportel, we had to amuse ourselves while already hours on the road again to do a formal online checkout procedure.