Tru by Hilton Knoxville West Turkey Creek TN

Very Good
Traveller Type: group

Good
Traveller Type: young couple
  : The hotel was very clean. Breakfast was average for American hotels. The rooms were supplied adequately. 24 hour availability of coffee and tea were welcome.
  : The hotel was a bit sparse, fitting with its more modern design. The hallways were loud at night -- after 10:30. The turn in off the main road lacked any signage indicating the hotel was to the left.

Wonderful
Traveller Type: young couple

Good
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children

Disappointing
Traveller Type: young couple
  : Ice buckets were wet. TV didn’t work. Had to go to desk for batteries for the remote. Room phone did not work. Shower was damaged. Caulk was filthy in shower and out. No microwave. No coffee/tea in room. Getting to the hotel wasn’t marked well and hard to get into because of heavy traffic.

Disappointing
Traveller Type: solo traveller

Very Good
Traveller Type: young couple
  : The bed was comfortable soft bedding, Room was nice and cool. Parking was easy and close to the building. Very clean facility inside and outside. Our room was very cozy and inviting. Would stay here again if in the area. I also liked that checkout was not until noon.
  : I think that breakfast could have had a few more options to choose from and maybe some more breakfast meat other than the sausage as it wasnt the best. But still appreciative of the free breakfast.

Wonderful
Traveller Type: family with young children
  : Very clean and modern. It may be small, but I loved the complimentary toiletry soaps and shampoos. Breakfast was small but fantastic and definitely hit the spot. Plenty of cold and hot options and delicious!
  : The pillows were uncomfortable and the lobby seating was closed off at night. I like to relax and make phone calls while sitting on the couches or other comfortable seating so as to not disturb the family and the sitting area was blocked off with stools and chairs. Definitely a minor issue specific to me, but just a minor inconvenience I experienced.

Very Good
Traveller Type: review category business travellers