Holiday Inn Express and Suites Kittanning an IHG Hotel

Wonderful
Traveller Type: family with young children
  : The premise and room was clean. Staff friendly and helpful. We stayed for 1 night on two different days. Breakfast was good and warm, loved the open tea, coffee and hot chocolate.The TV was not working in our room, but the staff came to check immediately and got the maintenance staff right away.
  : An electric car charger on premise would be helpful. Just inspecting the rooms when cleaning the rooms between guests and repairing things before assigning them to the next guests would be great. One of the beds was very squeaky and the toilet paper holder was dangling in our room. I think there should have some rooms with 2 queen beds as well. But we were still happy with our stay and staff.

Pleasant
Traveller Type: young couple
  : Room was recently renovated . Pillows were good
  : Breakfast was only fair. Coffee was terrible . Bed was hard as a rock and crunchy like plastic covers it

Fair
Traveller Type: young couple
  : Good location. Friendly staff
  : Beds in our room need to be replaced, very uncomfortable. Also, had to kill 4 black carpenter ants and a roach in the bathroom.

Very Good
Traveller Type: young couple

Very Good
Traveller Type: young couple

Very Good
Traveller Type: young couple
  : The breakfast was very good. There were a lot of selections of hot and cold foods. The room where it was served was very pleasant. The woman who cooks the food and puts it out did an excellent job of keeping everything filled. The location of the hotel was perfect for us. It was easy to get to and near a lot of fast food restaurants and some stores. The room was clean.
  : When we checked in, the front desk person was not there. I rang the bell, but still no one came. He eventually came off the elevator. He did apologize. I understand that sometimes they have to walk away from the desk, but I suggest that they put up a sign if they have to leave. There were a couple of cracked tiles on the bathroom floor. The beds were too soft for people with bad backs.

Very Good
Traveller Type: Traveling as Couple
  : Convenient location.
  : The heater in our room did not work but it was late and we were tired so did not request a room change.

Pleasant
Traveller Type: young couple
  : The bed was very uncomfortable- the bed sagged a lot in the middle so for two people, we kept rolling down to the middle. Also, it should have a USB charging plug. The staff was kind enough to lend us one. With a new mattress, we would definitely return.
  : Mattress. The signage to the hotel should be better.

Wonderful
Traveller Type: young couple
  : Breakfast great-Location right were we needed to be to do what we wanted to do.
  : Had to change room due to ants also checking in. The room switch was done smoothly and we thank the management for taking care of the problem.

Very Good
Traveller Type: solo traveller
  : Friendly staff. A bed to sleep and a shower to use. The breakfast was good. That’s really all I required and they did that.
  : There was no visible sign at night to find it. GPS took me right to it so it’s not a big deal.