Hale Kai O'Kihei 301

Fair
Traveller Type: Family with Young Children
  : Location, beach front view, comfortable mattress on bed (in bedroom).
  : Customer service (Cindy) was extremely rude when we needed to call her to check in, saying all the information was emailed to me and asking if I had a rough flightwhen I couldnt find check in email and all I was asking was our room number and how to get inside.Pull out couch bed was very uncomfortable.Management company is not on-site or at the front office of the complex (they are off-site).Our paper towel roll was practically empty at arrival and when I called to see if I could get a roll, they made it seem like it was an inconvenience and I had to purchase my own, saying the already provided 1 roll which was not accurate.

Good
Traveller Type:
  : Great location, beautiful view, balcony, free wifi, updated kitchen and bath. Easy parking. Short walk to beach.
  : TV Cable box did not work, stove light burned out. Not enough beach towels for 4 people, furniture old and worn out. Sofa bed material is disintegrating. Bedroom furniture paint is falling off. Not enough bar soap, paper towels, and toilet paper to last a week. No AC in bedroom. No elevator. Patio furniture old, worn and mismatched. Not enough dishware, glasses, and silverware for 4 people to use for more than one meal without running the dishwasher.

Very Good
Traveller Type: Traveling as Couple
  : Views are outstanding and it was comfortable and nice kitchen
  : Wish the place had elevators. Hubby has bad knees

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Unbelievably fantastic location. on the beach with ocean views. close walk to food and shops. centrally located on the island to all major locations. Spacious, comfortable for a family of four. Very clean, an excellent value.
  : The accommodations are a little dated.

Wonderful
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Family with Young Children
  : Oceanfront
  : It was booked as a one bedroom, however it was a studio layout. At night and early morning, it was unsafe due to homeless traffic and using oceanfront for sleeping.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children