President Hotel

Good
Traveller Type: family with young children
  : Nice location
  : rooms small small reception

Good
Traveller Type: solo traveller

Fair
Traveller Type: review category business travellers
  : Staff: All the staff was very helpful. Room: as described
  : Room: there was something noisy in the ventilation. The staff was helpful and changed my room, but the same problem was in the second room.Pool is really old with rust, it was not really an enjoyable experience.

Wonderful
Traveller Type: solo traveller

Wonderful
Traveller Type: young couple

Pleasant
Traveller Type: young couple
  : Location, good staff
  : Not clean, need renevation-looks old

Pleasant
Traveller Type: review category business travellers
  : I must add the breakfast was almost perfect, recepsion and wifi was also good.
  : Everything but inroom complimentaries were good, no water heater, just 0,5 l bottled water also room was not warm not cold but not warm. I used the blankets and it was okay.

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: group
  : I have booked 2 superior rooms with single beds. At the check in (last day of the year!) we got rooms 347 and 348. So we went to the rooms and i realised that (on purpose) we received wrong rooms. Actually they downgrade our rooms. Automatically i call the reception 3 times with no answer. First time reception was not answered and the other 2 times they closed my call. So i have no other option to visit the reception and complain. The lady there, with no apologies check the computer and found!!! one superior room only to give us. Again i complain because i booked 2 superior rooms with single beds. After the second complain the lady spoke with his colleague and for a curious reason they found 2 superior rooms on the 8th floor. She gave me the cards and i went to see the rooms. Room were correct type, but with single beds. Again back at the reception to inform her that were not single beds. Her answer i will send the housemaid to fix it. Is it possible one double bed with a magic way to be single? I start to explain her that was not possible and at least her colleague (a man) agree with me. Also i have asked to see the hotel manager but they said is new year's eve and he is not working. So we had decided to stay in the rooms. Next day (first day of the year) at 10 am i visit the reception and ask to see the hotel manager. Again lies. Hotel manager is not working because is public holiday. Can i see the duty manager? After few minutes, duty manager (a lady) came without to know what was happen the previous day and i start to expain the whole problem. She told me give me 5 minutes to go back at the reception and see what can i do. Finally she came after few minutes and she apologized. You are right, we gave you a wrong room type but at the moment these 2 rooms are not available and will be available at 3 pm!!!! I inform my friends and together we decline the room change.