Palace Inn Kemah

Disappointing
Traveller Type: family with young children

Very Good
Traveller Type: young couple

Disappointing
Traveller Type: young couple
  : The room it's self was awesome
  : I was told because the system was down I could pay cash in the morning. An hour later they call me to come pay. After having me walk to a gas station at 11pm just to find out there ATM was also down. They said I could pay in the morning. So what was the point of all that? Then my booking said 68.89 and when i went to pay they took my whole 80 dollars. Um excuse me I waited 2 hours just to get into my room then you charge me extra??

Very Poor
Traveller Type: family with young children
  : The fireworks
  : The staff was the worst customer service ever. Especially the female.

Fair
Traveller Type: family with young children

Fair
Traveller Type: family with young children
  : We wanted a hotel not far from Seabrook, but that's about the only good thing I can say.
  : The listing promised free wifi and TV, but upon arrival the TV had an annoying constant sound glitch, and the wifi was out, both of which they neglected to tell us beforehand and, when asked wouldn't say when or if they were even working on it or when or if it would ever be back working again. Also, they only told us upon arrival that we would need to pay cash up front. No credit cards. They told us there was an ATM close by, but we had to drive there, only to find out it was out of service and we had to drive all over to find another ATM. There were large holes in the blanket on the bed. Not sure whether it was from prior cigarette damage (which is disturbing since we supposedly were not in a smoking room) or just a nasty wash cycle. This begs the question: "Why was there an ashtray on the window sill just outside our room next to the door." And last, but not least, the tub wouldn't drain when showering. Ewww...

Disappointing
Traveller Type: family with young children
  : Easy to find right off the highway