White Lagoon Resort - All Inclusive

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : The food was very good (excellent for a resort), well above all-inclusive resort standards (tasty vegies, fresh fish available both at lunch and dinner, enough variation), comparable with a good a-la-carte restaurant. The resort has plenty of pools so you never feel crowded, it also has an acceptable animation team (plus a great, although too long, Bulgarian dance show). It has access to two beaches, on separate bays, so again, you don't feel crowded. It's not the best water, but this is the Black Sea. Plenty of good quality umbrellas and loungers everywhere on the beach and around the pools. The room was very clean and daily cleaning was not great but ok. The tourists are a mixed crowd of Romanian, Bulgarians and Germans/Norwegians from tour operators. It's way more civilized than in other parts of the Bulgarian seaside. The room we got was on the first row, had great sea views and large enough balcony, and it was spacious (1 br apartment).
  : The room furnishings were terrible, which made you feel like in a 2* hotel. The TV stand for example had a very awkward hole to make room for the tv cable socket, it seemed like it was made by a 5 yrs old with saw. Or in the bathroom, the toilet seat cover did not fit at all. The bathroom photos on booking were also not real (but the room photos were). Same with some of the outside areas - appliances were good quality but whatever workers they have, they are terrible, which makes you feel you're in a very cheap hotel. Some of the pools had dirty walls at the water level. The water was very clean though. The staff was bored/not friendly. Your holiday is a 9-5 job for them, but being friendly/smiley is part of the job. The only friendly staff seemed to be the animation team and the cleaning ladies, who were actually saying hello and smiling when you passed by. The restaurant has a very nice outside terrace but in the morning it's full of wasps, they don't seem to try to fix it, although it clearly bothers tourists. Overall, I would rate the resort as follows: Room 2* Outside areas 3-4* Food 5* Staff 3-4* Considering the high rates they charge (we paid 200 EUR per night all inclusive) it should def. be higher standards.

Good
Traveller Type: Family with Young Children
  : Nice staff. Delicious food. Nice show every night.
  : The crib's mattress had no cover. The baby could have swallowed pieces of composition. We wrapped the mattress in 2 sheets and covered with one of our blancket.There was no rug on the floor so we couldn't let the baby there, because it was too cold.The shower drainage didn't work properly.There were staires right near the entrance and it is quite dangerous for the kids.The restaurant was in a separate building.The waterslides were not suited for little kids.We found 2 spiders which bit our little baby.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : I liked the view, the big rooms and the many pools.
  : It feels a bit old. And it is very very isolated. Considering it's a all inclusive hotel, is ok though.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : It has exceeded our expectations. Great place for pure relaxation by the sea. The rooms are very clean and confortable, food is ok, I liked the fact that there were plenty of delicios fruits and vegetables for every meal. The view is beautiful from the main restaurant. The pools were all very clean and plenty of seats available at the beach (in Sept at least). Also there is big parking underground, so no need to worry about it.
  : Maybe some healthier options for the afternoon snack at the beach would be great. But overall, very content with everything.