Green Mountain 5* Hotel

Very Good
Traveller Type:
  : Lovely modern hotel. Great views.
  : The sofa bed was very uncomfortable. We stayed in a group of three and the sofa bed was unbearable to sleep on.

Very Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type:
  : nice breakfast
  : hotel was fully packed, overcrowded with children, we paid full price throught the booking, but everyone else had halfprice from slevomat.cz or similar discounted website agencies very thin walls as everything was heard

Pleasant
Traveller Type: Family with Young Children
  : Nice hotel, lovely location, super clean with very tasty breakfast. Nice sauna zone and swimming pool.
  : Parking was complete chaos. People parking on pavements, on side, making manoeuvres very difficult. Hotel charges for parking which is badly managed and disorganised. Breakfast time was very busy, too many people for not enough tables and not enough staff. Quality of food was superb, but the space in breakfast restaurant too crowded.We took split level apartament, which was lovely room but very unpractical - super comfy bed upstairs with a lot of dead space and no bathroom upstairs, no TV. Difficult to go down by stairs to the bathroom in the middle of the night. Very unpractical. The water supply happened only at the day of arrival. It would be nice to have small bottle per person per day in 5* hotel, like in other places. Shower head very small, disappointing for the hotel claiming to be 5*. Overall we had nice time, but wont go back again.

Pleasant
Traveller Type: Business Traveler

Pleasant
Traveller Type: Family with Young Children
  : LocationComfy beds
  : Extremely huge hotel oriented towards large families with children.Animation Programs.It's like You're in a Aqua Centre.Too many naughty children and their unruly parents everywhere, also later evening in the SPA and sauna for adults.This hotel is not really for couples for a relaxing weekend.Nice but crazy chaotic staff.

Wonderful
Traveller Type: Traveling as Couple
  : Friendly staff and nice rooms.
  : We had to make time allocation for dinner and the tables were full anyway. After walking around for a while and asking the staff they found us a table.

Very Good
Traveller Type: Traveling as Couple
  : This hotel boasts numerous amenities, including a pool, sauna, and more. Unfortunately, guests often struggle to use these facilities correctly and nobody is making sure they do so. The pool area with children and teenagers making it difficult to enjoy a swim, and parents disregarding designated lap lanes. The sauna is not the serene experience one might expect, as a lot of visitors don't follow the rules. The rooms are a highlight, offering spacious, well-furnished spaces with comfortable beds and a sitting area that provides ample room to relax. However, one downside is the hotel's smoking policy. Smoking is allowed on balconies, which can lead to the smell of cigarette smoke from neighboring balconies wafting into your room. The standout feature of this hotel is undoubtedly the Dr. Irena Eris spa. The spa staff is exceptionally professional, and their services, including massages and cosmetic treatments, are an absolute pleasure. The service quality here is top-notch, ensuring a truly enjoyable and rejuvenating experience. Additionally, the older lifeguard (Mr. Krzysztof) at the pool is deserving of praise. Amid the challenges in the pool area, this staff member made an admirable effort to maintain order and ensure safety, which was much appreciated. Also special thanks to Ms. Agnieszka (who is in charge of the hotel lobby bar) for her hospitality.
  : Regrettably, the hotel's reception staff is a significant downside. They come across as unfriendly, arrogant, and unhelpful, seemingly forgetting that guests should be their top priority. This is a couples unfriendly hotel, concentrated only on a well-being of loud children and their careless parents, completely neglecting the needs of other guests. Some animations (i.e. live music in the bar) and attractions (VR room) were available only during weekend.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple