Kitz Residenz by Alpin Rentals

Very Good
Traveller Type: Family with Young Children
  : Great location with lots of attractions nearby

Pleasant
Traveller Type: Family with Young Children
  : The apartament is big, there is enough place for 4plp family, very big bathroom. Location is also an advantage - 10 min walking distance to the main square.
  : Travelling all ober the world never happend before tat I was asked to pay deposit in cash (300 Euros) for 3 nights. And I have discvered it is not usual for the Alip Rentals as well - I have called the information on the last day and the lady was super surprised that Kaprun location is requering to the deposit in cash... Specially when you book via Booking.com, you are advanced member of the booking.com community and all details, including credit card details are delivered to the agency. While checking in I have noticed, that others guests were surprised as well. On the day of departure the lady from the reception just checkt if the washing maschine is still on the sam place in the bathroom (omg... really??) and she gave us the envelope back. 2 of 3 avaliable windows can't be open, to let some freh air you can open the door to loggia with the internal yard "view", actually we could see only other people's room trough the windows ;) Regarding the last day: the check out is 8-10:00 am, you will receive even a message, that check out after 10am, you will be charged autimaticly 150 Euros. We wanted to leave pretty early, so we agreed with the reception lady on 8am. Well, we had to call Alpin Rentals 3 times, as the lade didn't show up. She came late after beeing chased, the ony word she said during the check out was: sorry.

Very Good
Traveller Type: Family with Young Children
  : The location was very nice, beautiful view. The room size was ok. I appreciated the attention to details, the way the appartment was decorated.
  : The twin beds used by the children were stuck in a corner, very narrow with no light and very low, inclinated ceiling, that looked like a cave. In the first night, my daughter hit her head when getting out of bed!!!. We had to walk keeping our heads down in some parts of the appartment...I consider that appartment can accomodate only 2 persons, not 4!I think the odd twin beds placing should have been communicated to us, like a warning, before booking that appartment!

Fair
Traveller Type: Family with Young Children
  : The location is great
  : The climate change effect so the property need at least air conditioning to July and August or at least fans Pulse the apartment need washing machine at least to clean the clothes of the children

Wonderful
Traveller Type:

Disappointing
Traveller Type: Family with Young Children
  : Location and very nice sofa and all kitchen utilities are good and have options. The view is remarkable.
  : I dont like how far the office from the main building. Dontt like how they insist to take the deposit in cash no other way. And its too much to ask for a deposit 300. I dont like how bad they have maintenance check routiney. Because the apartments needs some maintenance work. batheroom shower has some leaking it doesnt work well. Also the bathroom door is broken and the door could not be locked. I told them about all the issues in the APT.and maintenance guy come and left without doing nothing. I dont like how are the bed layout with short distance ceiling its likely to hit your head easily and its not safe for children cuse it could injure them. Also the WIFI is very weak and it cuts from now and then its not stabilized. Also some of their staff need to learn some work professionalism. And need to learn how and when to be flexible and understanding. One more thing. A lot of bugs have found in the apartment. They need to use Insecticide to the apartment.