Springhill Suites Jacksonville

Fair
Traveller Type: Family with Teens
  : The staff
  : Our reservation was for a room with 2 queen beds. When we arrived, they did not have a room with 2 beds for ourselves and our daughter.

Pleasant
Traveller Type: family with young children

Wonderful
Traveller Type: Solo Traveler
  : I like the size and the layout of the room.
  : Can?t seem to control the AC it was cold so I tried to turn it up.

Good
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: review category business travellers
  : Everything was excellent only thing was there were no pool towels and we had to use our room towels and didn't have enough face rags in our room and they were out downstairs..... Location was excellent short drive and walk to different restaurants

Good
Traveller Type: family with young children
  : Good location, friendly staff. The mattress and pillow were very comfortable. I requested a shower that did not have a bathtub and the staff complied which I appreciate. I felt safe at the hotel, although the sounds from the elevator were scary. The complimentary water came in handy. The room darkening curtains were amazing because there was a light on outside my window all night.
  : There was a clump of hair on the side of the bed which kept me up at night because all I could think about was that they didn’t change the sheets. When I finally fell asleep I woke up at 4am, a few hours later. The couch was nasty, I didn’t even sit on it. The rating on breakfast was exceptional so we were looking forward to that. The breakfast was no where near exceptional. Selection was minimal. I booked a hotel previously for cheaper that was comparable and cheaper, I will be going back to that hotel in the future. I was looking for something that cost more but was nicer and this wasn’t it.

Wonderful
Traveller Type: family with young children