Serhat Apart Otel

Poor
Traveller Type:

Very Poor
Traveller Type: Family with Young Children
  : Nothing, if I could I would have put -10 for this PS.
  : Do not book. From day 1, the aircondition didn't work. I had kids under 1 year old, and they didn't fix the AC. The fridge did not work as advertised on booking.com. Instead, they had a small one that would not fit anything. The clothes washer didn't work. After documenting all this and reporting it all to booking.com, the manager would not refund any of the money and then he started lying to Booking.com by saying everything works, even though I have videos and pictures of all of this. Don't waste your money and time on this property unless you don't care.

Very Poor
Traveller Type:
  : position
  : I would say everything. initially she begins by saying that she doesn't have a POS to pay for the room, so I go to withdraw money but the ATM only gave me Turkish lira. I come back from the hotel and he tells me "if you pay me in lira you have to give me 5,000 Turkish lira (the price was 180, which was equivalent to 4,500 lira)". once inside it is AMAZING what we see. the room that was crap (I attach all the photos). as a score at the moment this accommodation is worth 7.0, but it is worth 1.0. mattresses made of sponge, as soon as you lay down everything collapses, hair on the bed and not to mention the dirty sheets, we had to ask for new ones. there is more dirt on the floor than on the street, we had to buy products to clean the room ourselves.

Good
Traveller Type:
  : The location was central, everything has provided, the host was kind.
  : It was dirty and dalling apart.

Disappointing
Traveller Type:
  : location was good
  : room was very poor standard, blinds fell off the wall, bathroom door didnt close, bedroom door handle broke

Pleasant
Traveller Type: Solo Traveler
  : Ahmed was very good person and very helpful as well.Location is very good actually
  : Don't expect too much. It's in one of the streets around taksim Square so location is good but the area isn't that much facilities aren't really that good and not clean and noisy super noisy

Very Poor
Traveller Type: Family with Young Children
  : Have very very bad not good air-conditioning
  : Very bad

Very Good
Traveller Type:

Good
Traveller Type: Family with Young Children
  : Very nice and helpful people
  : Difficult to find. No website or official address. Unless the owner sent us the location we never could have found it. Once you find it, it's very nice. So if comjng by car, ask for location and put it in google maps not waze.

Disappointing
Traveller Type:
  : close to Istiklal street .
  : wc was terrible dirty need a deep clean . the curtains were broken and all the light from the street enters . There is no reception before entering the property, there is a dirty room and a guy without a shirt, which gives a bad appearance. We were 2 girls and we wanted to run away. There is not a good image upon arrival. The guy could be a little more friendly and respectful.